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Receptionist Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 9XXX5
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
To secure employment with a well-established organization and be an essential team member by using my strong organizational skills, my work experience and abilities as an asset to the company.
Highlights
Proficient data entry skills, 10-key, filing database and records management, front desk reception skills, can operate copy and fax machines, multi-line telephone system and complaint handling. Windows 7/8, Microsoft Office Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Flexible and versatile. Able to maintain a sense of humor under pressure. Thrive in deadline-driven environments. Excellent team building skills.
Accomplishments
Experience
RECEPTIONIST , 2014 to 07/2014
Eide Bailly Billings, MT,
  • Answered a high traffic multi-line phone system for a fast paced sports and events management company, owner and operator of the Oklahoma City Barons Hockey team and the Oklahoma City Energy Football Club.
  • Maintained relationship with contracted service companies for repairs of office machines.
  • Signed and accepted packages from delivery companies and informed staff personnel of deliveries.
  • Created database of staff phone extensions and informed office of personnel changes.
  • Stocked and ordered supplies for office, maintained a clean, organized supply closet.
  • Responsible for troubleshooting copier/fax and postage meter problems.
  • Responsible for replying to donation requests, sending off donations, replying to and sending fan packets, receive and document thank you letters.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Facilitated working relationships with co-tenants and building management.
  • Maintained and reserved the executive conference room calendar.
Vendor Services, 06/2001 to 11/2013
Waste Connections Acworth, GA,
  • Performed quality control audits on mortgage appraisals.
  • Viewed appraisals for missing documents/discrepancies.
  • Notified appraisal vendors of discrepancies.
  • Performed daily orders for review appraisals and occupancy inspections on files per client requests.
  • Communicated daily with vendors via email and phone.
  • Created procedural manuals for departmental duties.
  • Ability to work under deadlines and unsupervised.
  • Familiar with public records, MLS, occupancy inspections and documents pertaining to mortgages and appraisals.
  • Copied/prepared documents for auditing.
  • Light receptionist duties when needed which include answering phones, faxing documents, greeting and directing visitors to appropriate parties.
  • Worked in several departments which include vendor services, post-closing, closing, data entry and mailroom.
Receptionist (contract employee), 1998 to 05/2001
Oklahoma Tax Commission City, STATE,
  • Answered busy mulit-line switchboard for the Collections department.
  • Answered general questions and directed calls to the appropriate parties.
  • Greeted walk in taxpayers and called staff to come meet with walk in taxpayers.
  • Calmed irate/angry taxpayers via phone and in person.
  • Researched and rapidly solved problems and rebuilt trust to restore taxpayer/collections relationship.
  • Received money and provided receipts for money received.
  • Cleaned and organized the lobby area.
  • Copied/scanned/faxed documents for staff employees.
  • Sorted and delivered mail.
Cashier, 02/1996 to 11/1997
Sam's Club City, STATE,
  • Worked cash register, scanned/checked items and provided customer service to warehouse members, lifted and transferred merchandise to shopping carts including heavy merchandise.
  • Received cash/check/credit card transactions.
  • At end of shift, was responsible for counting and totaling money drawer and returned drawer to store management.
  • Helped stock and organize store areas such as "softlines, hardlines", bath & beauty, grocery, automotive and electronics.
  • Greeted and assisted customers in price checking, merchandise and membership inquiries, and customer service.
  • Community and Volunteer Work Director of local Non-profit organization, Yumare Mexican Folkloric Dancers, Inc.
  • Have danced traditional Mexican Folkloric dance for the majority of my life.
  • Teach students of all ages traditional and regional dances from the states and regions of Mexico, choreograph routines to the dances, design costumes and educate students and the community of the rich, diverse culture of Mexico.
  • Duties as director include managing finances, maintaining order within the group, promoting our performances, recruiting new members, being the spokesperson for the group, booking performances and organizing fundraising events for the students.
  • Responsible for filling out tax returns, W-9's and other legal documents.
  • Responsible for creating program schedules, recording/editing music and ordering costume/dance accessories from dance supply vendors.
  • Have been a founding member of the OKC Youth Council (defunct), an Eagle Ridge Institute organization which consisted of local youth of different backgrounds from all across the Oklahoma City Metro area.
  • The OKC Youth Council was founded in hopes of bridging gaps and understanding each other.
  • Have participated and on some occasions helped organized several local festivals targeted at the Hispanic population.
  • Have assisted and organized area fundraising events to benefit local community families in need.
Education
High school diploma: , Expected in 1993
to
- ,
GPA:
Midwest city HIGH school: , Expected in
to
- ,
GPA:
Skills
10-key, auditing, automotive, cash register, clerical, closing, Council, credit, client, clients, customer service, data entry, database, delivery, directing, editing, electronics, email, fast, fax machines, fax, faxing, filing, filling, fundraising, team building, legal, letters, Director, managing, mail, money, Microsoft Office, office, Windows 7, multi-line telephone, office machines, organizing, personnel, phone system, copier, postage meter, profit, quality control, receptionist, reception, recording, recruiting, repairs, switchboard, tax, answering phones, phone, troubleshoot

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Resume Overview

School Attended
Job Titles Held:
  • RECEPTIONIST
  • Vendor Services
  • Receptionist (contract employee)
  • Cashier
Degrees
  • High school diploma
  • Midwest city HIGH school