SEARCH

Receptionist Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
RECEPTIONIST
Professional Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Detail-oriented exercising essential attributes in coordination, planning and management of corporate events, travel and venue accommodations. Identified and known for demonstrating initiative, process improvements and procedural adherence in line with company and client objectives. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Skills
  • Professional demeanor
  • Shorthand writing
  • Security awareness
  • Documentation and reporting
  • Customer and Client Relations
  • Conflict Resolution
  • Memorization and Recall
  • Organization skills
  • Time management
  • Telephone skills
  • Scheduling
  • Bookkeeping
  • Strategic Planning
  • Verbal and written communication
  • Sorting and labeling
  • Office management
Work History
Receptionist | 01/2020 to 03/2020
Walters Insurance LLC - Huntsville, AR
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Assisted over numerous clients via phone daily.
  • Kept records to maintain private client information by entering and updating information.
  • Operated multi-line telephone system to independently handle over several calls each day.
  • Answered telephone calls to field inquiries from clients, and various other callers seeking information.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Scheduled and confirmed appointments and meetings.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Balanced my agents appointments, availability, customer schedules and maximum load levels when scheduling appointments.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Resolved customer problems and complaints.
  • Received several daily in-bound calls and initiated several daily out-bound daily calls to introduce customers to products and services offered.
  • Provided clerical support to all our small company employees by copying, faxing and filing documents.
Clerk | 08/2016 to 01/2020
Fuel Zone - Huntsville, AR
  • Managed wide-ranging daily concerns, including resolving pricing issues, removing damaged products and placing special orders for customers.
  • Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves and updating storage to meet current demands.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Promoted sales by merchandising products, completing recovery tasks and updating signage for special promotions.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Followed cash handling, inventory accountability and fueling station procedures as part of operations.
  • Stocked merchandise on display shelves and racks to provide good selection for customers.
  • Met safe food handling protocols to comply with company, Arkansas health department and industry standards.
  • Received inventory from vendors and entered merchandise into inventory database to keep accurate records.
  • Complied with company guidance and Arkansas and federal laws to control sales of tobacco, alcohol and Lottery products.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Performed inventory control, such as counting and stocking merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained several new employee's,

Crew Member | 05/2016 to 08/2016
Butterball LLC - Huntsville, AR
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Adhered to company safety standards, and procedures.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained energy and enthusiasm in fast-paced environment.
Substitute Teacher, K-12 | 08/2003 to 05/2013
Eureka Springs Arkansas Public School District - Eureka Springs, AR
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Assisted students of all ability levels develop life-long learning skills and good study habits.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
  • Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
  • Supervised lunchroom and recess activities.
  • Provided instruction for students in all subject areas.

Education
North Arkansas College - Harrison, AR | Associate of ArtsEducation, 05/2015
  • Graduated with Associate in General Education
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Walters Insurance LLC
  • Fuel Zone
  • Butterball LLC
  • Eureka Springs Arkansas Public School District

School Attended

  • North Arkansas College

Job Titles Held:

  • Receptionist
  • Clerk
  • Crew Member
  • Substitute Teacher, K-12

Degrees

  • North Arkansas College - Harrison , AR | Associate of Arts

Similar Resumes

View All
Receptionist-resume-sample

Receptionist

Gardendale, Texas