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Receptionist Resume Example

Resume Score: 80%

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H
RECEPTIONIST
Summary

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 10 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Enthusiastic, bringing expertise in office support. Excellent ability to build positive rapport with customers, maintain professional appearance and uphold strong public image.

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Results-driven excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in terminology, products and services to effectively address and respond to public and personnel inquiries.

Responsible and energetic Receptionist offering 10 years of experience in office environments. Proficient multi-tasker with ability to manage several line phone system, records maintenance and high-volume business inquiries.

Cheerful with 10 years of experience tackling wide range of clerical office duties with focus on customer service. Detail-oriented and accurate when entering information, supporting colleagues. Capable of helping customers with routine and challenging needs while remaining professional.

Skills
  • Office equipment operations
  • Meticulous and organized
Experience
Receptionist
Prestionsburg, KY
Moutntain Comprehensive Care Center/Jun 2011 to Oct 2013
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Sorted incoming mail and directed to correct personnel each day.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Answered telephones and directed calls to appropriate staff members.
  • Responded to telephone inquiries from clients and delivered information to inform and educate callers.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Coordinated and communicated with clients daily to gather pertinent information.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Scheduled appointments for staff.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Gathered, sorted, distributed and sent mail and packages.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for team.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
Receptionist
Pikeville, KY
Pikeville Medical Center/Oct 2013 to Nov 2019

with professional approach and provided friendly, knowledgeable assistance.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Took accurate messages for staff and management to facilitate open and speedy communication.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Sorted incoming mail and directed to correct personnel each day.
Kept reception area clean and organized to offer positive first impression to every visitor.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Answered and directed incoming calls using multi-line telephone system.
Greeted customers, answered general questions and directed to appropriate locations.
Answered telephones and directed calls to appropriate staff members.
Responded to telephone inquiries from clients and delivered information to inform and educate callers.
Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
Coordinated and communicated with clients daily to gather pertinent information.
Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Scheduled appointments for staff.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Greeted visitors, assessed needs and directed to appropriate personnel.
Gathered, sorted, distributed and sent mail and packages.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for team.
Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.

Receptionist
Bowling Green, KY
Fairview Community Health Center/Nov 2019 to Current

with professional approach and provided friendly, knowledgeable assistance.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Took accurate messages for staff and management to facilitate open and speedy communication.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Sorted incoming mail and directed to correct personnel each day.
Kept reception area clean and organized to offer positive first impression to every visitor.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Answered and directed incoming calls using multi-line telephone system.
Greeted customers, answered general questions and directed to appropriate locations.
Answered telephones and directed calls to appropriate staff members.
Responded to telephone inquiries from clients and delivered information to inform and educate callers.
Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
Coordinated and communicated with clients daily to gather pertinent information.
Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Scheduled appointments for staff.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Greeted visitors, assessed needs and directed to appropriate personnel.
Gathered, sorted, distributed and sent mail and packages.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for team.
Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.

Education and Training
High School DiplomaAllen Central High School1989Eastern, KY
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Moutntain Comprehensive Care Center
  • Pikeville Medical Center
  • Fairview Community Health Center

School Attended

  • Allen Central High School

Job Titles Held:

  • Receptionist

Degrees

  • High School Diploma

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