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Receptionist Resume Example

Resume Score: 90%

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RECEPTIONIST
Professional Profile

Accomplished Computer Technician with a rapidly increasing range of industry experience looking to bring strong instincts and a proven record of procedural compliance, process management and strong operational skills to a rapidly growing company.

Qualifications

Microsoft Office Suite (Word, Excel, Outlook , PowerPoint, Access,), PaintShopPro, Dream Weaver, QuickBooks.


Specific Software Tools: Schoolmaster, AMICAS, GE (IDX), GPMS, Cerner-(Carondelet), TMC, Emogeon, PACCS.

Relevant Experience

Award for Excellence (nominated) from the University of Arizona

Experience
07/2014 to Current
ReceptionistChicanos Por La Causa CPLC - Tucson, AZ
  • Work independently to accomplish responsibilities to organize and coordinate work.
  • Take student attendance Call parent/guardian if student is absent Extract student data from Schoolmaster Design all excel sheets for different student data to inventory.
  • Do all billing and coding for the school Troubleshoot tech situations with Teachers and Staff Initiated a database for tracking all laptops with CPLC staff Photographer for school sports and created a Photo booth for Prom Night Graphic design for school posters to recruit students and other projects.
08/2009 to 07/2010
Quality ControlRadiology LTD - Tucson, AZ QC
  • Work independently to accomplish responsibilities to organize and coordinate work.
  • Knowledge of human anatomy to hang films for radiologists of the company.
  • Extract prior images and documentation for comparisons of the exam.
  • Work with different software tools provided by TMC and Carondelet.
  • Receive exams via computer software; which are all located in centralize QC pool.
  • Knowledge on how to hang each exam according to radiologist protocols.
  • Research for any priors, then extract necessary images and medical documentation records per exam.
  • Make comparisons for radiologists.
  • Fax preliminary reports to doctors offices.
03/2008 to 08/2009
Guest Service RepresentativeRadiology LTD GSR - Tucson, AZ
  • Work independently to accomplish a wide variety of responsibilities to set priorities, and organizing and coordinating work.
  • Knowledge of entitlements and eligibility requirements for health related benefits programs.
  • Ability to communicate effectively with individuals of diverse backgrounds.
  • Knowledge of medical terminology and procedures to process physicians orders.
  • Knowledge of computer software used in medical scheduling programs.
  • Receive patients and obtain administrative information needed for each visit.
  • Enter accurate entries into computerized scheduling program.
  • Monitor patient enrollment information daily and report any discrepancies.
  • Collect and enter any payment from patient.
  • Extract medical information on patients needed for their care.
  • Process treatment orders, coordinate scheduling of diagnostic testing, consultations, special environmental examinations.
06/2002 to 02/2007
Technical Support ManagerArizona Shuttle - Tucson, AZ
  • Manage all IT and office/IT operations for transportation company with 82 employees, 6 satellite offices and 1 main office.
  • Shuttle operation transports 100,000 customers and generates approx $2M in rev yearly.
  • Rose from technical support coordinator to technical support manager in approx 24 mos.
  • Results: Successfully implemented 2 new database software launches.
  • Improve efficiency with upgrade from ISDN to DSL for all remote locations.
  • Multiple website revamps and relaunches, including e-coupons, e-newsletters, on line specials, Google ad placement, customer feedback forms.
  • 5.3% response rate on holiday 2006 e-coupon campaign.
  • Reduced number of tech support calls by training & organizing satellite personnel.
  • Managed and administered 3 servers, 24 PCs, & 37 Nextel account phone/radios.
  • Troubleshoot problems and recommend and/or implement solutions on a 24/7 basis.
  • Introduced easy backup data system and methodology.
  • Created a mini-training facility with 4 computers, Created documentation for training.
10/1991 to 06/2002
Support Systems AnalystUniversity of Arizona - Tucson, AZ
  • U of A boasts 10,000 employees with a $690M payroll with a Computer Center of Information Technology (CCIT).
  • CCIT had 300 employees.
  • Rose from computer operator II to support systems analyst.
  • Focused expertise in 2 departments:.
  • Site Licensing - Led 10-person site licensing team to develop a mechanism for tracking and recording distribution of free site licensed software using Oracle Enterprise.
  • Implemented ACCESS database for all site licenses.
  • Created web forms using PERL.
  • Developed a software security method using LDAP.
  • Pulled daily financial reports.
  • System administrator for Meeting Maker Scheduling & UNIX site licensing server.
  • Software and hardware support, installation and configuration.
  • Computer Accounts (CUAC) - Manage and maintain 60,000 University email accounts.
  • Implemented and maintained customer accounts and site licensing website.
  • Experience included working with and coaching fulltime & part time employees + student interns.
Education
1998
AA: Liberal ArtsPima Community College - Tucson, ArizonaLiberal Arts
BS: Computer ScienceUniversity of Phoenix - Tucson, ArizonaComputer Science
Affiliations

Meetup Groups: Photography, Backpacking, Nature Hiking.


Volunteered at the Public Library

Languages

Spanish (read, write)

Skills

administrative, Dream Weaver, Photo, ad, anatomy, backup, benefits, billing, coaching, database, database software, documentation, DSL, email, Fax, financial reports, forms, Graphic design, guardian, hardware support, Information Technology, inventory, ISDN, laptops, LDAP, medical terminology, Meeting Maker, ACCESS database, Access, Excel, Microsoft Office Suite, office, ms, Outlook, PowerPoint, Word, Enterprise, newsletters, PaintShopPro, personnel, Photographer, posters, coding, protocols, QuickBooks, read, recording, Research, Scheduling, servers, Spanish, System administrator, systems analyst, technical support, tech support, phone, transportation, Troubleshoot, UNIX, upgrade, website

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Chicanos Por La Causa CPLC
  • Radiology LTD
  • Radiology LTD GSR
  • Arizona Shuttle
  • University of Arizona

School Attended

  • Pima Community College
  • University of Phoenix

Job Titles Held:

  • Receptionist
  • Quality Control
  • Guest Service Representative
  • Technical Support Manager
  • Support Systems Analyst

Degrees

  • AA : Liberal Arts
    BS : Computer Science

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