SEARCH

Receptionist Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
RECEPTIONIST
Professional Summary

Dedicated employee with a professional background in multiple different fields and experience in many more. I show up early and prepared everyday with a positive outlook and desire to start the day with a productive mindset. I understand the complexities of a client based business and have excellent customer service skills and speak properly with a professional demeanor.

Work History
Receptionist, 09/2020 to 10/2020LPC Personnel - Houston , TX
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Kept reception area clean and neat to give visitors positive first impression.
Customer Service Representative, 05/2020 to 08/2020Westbury Animal Hospital - Houston, TX
  • Recommended Veterinary Products to customers, thoroughly explaining details.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Educated customers on promotions to enhance sales.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Processed new patients and updated client records with key information using [Software].
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Managed master calendar and scheduled appointments for multiple providers based on optimal patient loads and clinician availability.
  • Maintained current and accurate medical records for over 40,000 patients.
Student Veterinary Technician , 10/2019 to 03/2020Texas A&M Small Animal Hospital - College Station, TX
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Monitored health and behavior of animals by looking for urine and fecal output, completing weight checks and observing appetite during feeding.
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
  • Induced anesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection.
  • Assessed paws, ears and eyes for injuries or infections upon check-in and notified customers of issues immediately.
  • Assisted veterinarian with wound treatment, administration of vaccines and operations.
  • Walked pets outside Multiple times per shift to prevent accidents in group play areas and on bedding.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Fed, walked and bathed animals.
Animal Caretaker, 06/2015 to 03/2019Westbury Animal Hospital - Houston , TX
  • Kept animals clean and free of contaminants to promote optimal health.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Protected animals from care errors by following strict safety procedures, including maintaining clear and secure tags.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
  • Followed all pet care instructions, including dietary needs and medication regimens.
  • Supported average of 5-10 animal surgeries per week by preparing animals, maintaining surgical equipment and monitoring animal condition after surgery.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Performed physical examination of animals by recording basic vital signs, including pulse, respiration data and temperature.
  • Collected, prepared and labeled samples for laboratory testing, culture and microscopic examination.
  • Worked with more than 20-50 animals each day to provide skilled bathing and grooming services.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Education
High School Diploma, 05/2019
Morton Ranch High School - Katy, TX
  • Coursework in all AP and Pre-AP courses.
Skills
  • Office administration
  • Documentation and reporting
  • Professional demeanor
  • Shorthand writing
  • Transcription and Dictation
  • Multi-Line Telephone Systems
  • Memorization and Recall
  • Sorting and labeling
  • Administrative support
  • Bookkeeping
  • Time management
  • Office management
  • Mail handling
  • Telephone skills
  • Scheduling
  • Organization skills
  • Verbal and written communication
  • Call Forwarding
  • Filing
  • Cash Handling
  • Appointment Scheduling
  • Payment collection
  • MS Office
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • LPC Personnel
  • Westbury Animal Hospital
  • Texas A&M Small Animal Hospital

School Attended

  • Morton Ranch High School

Job Titles Held:

  • Receptionist
  • Customer Service Representative
  • Student Veterinary Technician
  • Animal Caretaker

Degrees

  • High School Diploma , 05/2019

Similar Resumes

View All
Receptionist-resume-sample

Receptionist

Endeavor Energy Resources

Gardendale, Texas