Receptionist Resume Example
Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Greeting clients, scheduling and confirming appointments. Cash handling and end of day close out. FIling clients charts, 4 year record of dedication and dependability reinforced by consistent “exceeds expectations” ratings on performance reviews and multiple “Employee of the Month” honors. Dedicated and focused receptionist who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Backed by excellent interpersonal skills and a commitment to customer service that has been described as “second-to-none” by employers. Computer skills: Word, Excel and Powerpoint.
EXPERIENCED RETAIL CLERK Retail sales clerk known for exemplary customer service, team player mindset and exceptional cash-handling accuracy. Sales clerk with more than 3 years of experience planning, developing and implementing the layout of the store. Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Reliable and friendly I quickly learns and master new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
|
|
Increased office organization by developing more efficient filing system and customer database protocols. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Process Improvement
- Created new departmental procedures manual.
- Assessed organizational training needs.
- Assisted customers with product selection and queries.
- Investigated and resolved customer complaints.
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Maintained the front desk and reception area in a neat and organized fashion.
- Served as central point of contact for all outside vendors needing to gain access to the building.
- Dispersed incoming mail to correct recipients throughout the office.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Received and screened a high volume of internal and external communications, including email and mail.
- Managed daily office operations and maintenance of equipment.
- Received and distributed faxes and mail in a timely manner.
- Reviewed Documents for grammatical errors.
- Reviewed several different types of documents for the company.
- Had to submit certain amount of corrected documents per day.
- Verified that information in the computer system was up-to-date and accurate.
- Compiled statistical information for special reports.
- Verified and logged in deadlines for responding to daily inquiries.
- Processed confidential tax form information.
- Helped Clients deposit and withdrawal money from their accounts.
- Offered different bank products to clients.
- Established Client relationships.
- Opened new customer accounts, including checking, savings and lines of credit.
- Established new customer accounts including checking, savings, lines of credit and loans.
- Balanced daily cash deposits and bank vault inventory with a zero error rate.
- Trained employees on cash drawer operation.
- Examined checks for identification and endorsement.
- Maintained confidentiality of bank records and client information.
- Delivered prompt, accurate and excellent customer service.
- Operated cash register as and when necessary Cash Handling and managing the fitting rooms Assisted customers with merchandise Accomplishments: Honored with repeated awards for cash handling accuracy, with zero overages/shortages month-over-month.
- Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers alike.
- Placed special merchandise orders for customers.
- Maintained friendly and professional customer interactions.
- Verified that all merchandising standards were maintained on a daily basis.
GPA: 3.5
Continuing education in Business Administration
Business Management
Minor in Healthcare Administration
Professional and friendly
Careful and active listener
Multi-tasking
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Word choice
- Strong summary
- Typos
Resume Overview
School Attended
- Deer Park High School
- Braircliffe College
Job Titles Held:
- Receptionist
- Data Entry Clerk
- Bank Teller
- Cashier
Degrees
- High School Diploma : Basic studies , 2008
Bachelors : Business Management , 1 2015
Similar Resumes
