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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
  • HI, my name is Jessica Claire. I have experience in computer software and technology. I have worked for my family business as a receptionist as well as hard labor. I am excellent with people as I have a very upbeat personality. I have worked in customer service for over 5 years.
  • Dedicated Housekeeper experienced in basic housekeeping duties including changing sheets and towels, restocking toilet supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards.
  • Demonstrates strong commitment to providing best possible experience for guests. Enthusiastic Assistant offers background in problem solving while serving in multiple roles. Assists organizational efforts with attention to detail and courtesy. Brings organized attitude to completing tasks, entering data and answering phones.
  • Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in.
Skills
  • Penn Foster University (Home School)
  • Merchandising
  • Presentation skills
  • Closing
  • Coaching
  • Inventory
  • Multi-Line Telephone Systems
  • Database administration
  • Sorting and labeling
  • Verbal and written communication
  • Mail handling
  • Mentoring
  • High School Diploma
  • Safety
  • Sales
  • Inventory management
  • Time management
  • Conflict Resolution
  • Office management
  • Scheduling
  • Organization skills
Work History
01/2009 to 05/2011 Receptionist Floor & Decor | Jacksonville, FL,
  • Which included pay roll, scheduling estimates, working, Software, answering calls and keeping all paperwork/receipts in order and helping file taxes for the business at the end of year.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Scheduled and confirmed appointments and meetings for
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
08/2017 to 02/2018 Produce Associate Wal-Mart | Murray, UT,
  • Restocked produce and removed expired or damaged merchandise.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Placed new produce orders based on expected demand.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
  • Greeted customers and provided immediate and courteous service at all times.
  • Prepared cut vegetables and fruits and packaged for purchase.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Completed prep work on pre-packaged vegetables and fruits.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Assisted customers with price checking and finding requested items in store.
  • Blocked produce and culled damaged or spoiled pieces.
01/2012 to 07/2012 Cashier Schwan's Company | Kent, OH,
  • Processed returned items in accordance with store policy.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers. As well as Helping customers find specific products, answered questions and offered advice.
  • Counted cash in register drawer at beginning and end of shift.
  • Educated customers on promotions to enhance sales.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Utilized creativity and persuasive techniques to upsell and cross-sell products to customers.
06/2008 to 09/2010 Waitress Bluegreen Resorts | Grapevine, TX,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Served plated dinners, buffet-style dinners.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station. Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Education
Expected in High School Diploma | Penn Foster Career School, Scranton, PA GPA:
Accomplishments
  • Penn Foster University Home SchoolHigh school or equivalentHigh School DiplomaNew Bern NC03/2007 to 07/2009.
Certifications
Penn Foster University Home School High school or equivalent High School Diploma

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Resume Overview

School Attended

  • Penn Foster Career School

Job Titles Held:

  • Receptionist
  • Produce Associate
  • Cashier
  • Waitress

Degrees

  • High School Diploma

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