Graduate with AS degree, and planning to continue my education within the next year to earn a Bachelor's degree. Strong background in customer service, administrative services, Childhood education, retail and cash handling experience. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Skills
Google docs
Microsoft Word
PowerPoint
Attention to detail
Customer service
Leadership
PowerPoint
Microsoft Word
Team player
Time management
Office administration
Customer and client relations
Customer/Client relations
Scheduling
Verbal and written communication
Organization skills
Mail handling
Telephone skills
Sorting and labeling
Data Entry
Conflict resolution
Administrative support
Work History
03/2020 to Current
ReceptionistFox Racing Shox – Fletcher, NC,
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Scheduled office meetings and client appointments for team administration.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Organized and scheduled office meetings as well as client appointments for team members, effectively accommodating hectic agendas.
Routed incoming mail and messages to relevant personnel without delay.
Kept reception area clean and neat to give visitors positive first impression.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Collected payments from clients and updated account balances.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Provided clerical support to many company employees by copying, faxing and filing documents.
Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
02/2019 to 06/2019
Retail Sales Associate Comoto – Bear, DE,
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in [Type] and [Type] products.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Maintained organized checkout area and swept floors and emptied trash cans.
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Checked prices for customers and processed items sold by scanning barcodes.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Answered questions about store policies and concerns to support positive customer experiences.
Folded and arranged [Type] merchandise in attractive displays to drive sales.
Kept [Type] and [Type] areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
Assisted customers by answering questions and fulfilling requests.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Stocked merchandise each [Timeframe], clearly labeling items, arranging according to size or color and preparing attractive displays.
Issued receipts and processed refunds, credits, or exchanges.
Opened and closed store independently when needed and prepared nightly bank drop for manager.
Listened to customer needs and desires to identify and recommend optimal products.
04/2017 to 08/2018
Support StaffSalvation Army Usa – New Kensington, PA,
Monitored entrances and exits to maintain safety and organized environments.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Promoted learning and social development through structured and unstructured playtime.
Planned and implemented crafts and other activities to spark interest and enhance development.
Maintained effective schedule balance between rest periods, active play and instruction.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Restocked supplies and personal hygiene products for use by students.
Met with parents about daily activities, positive developments and issues.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Led activities for children.
Taught children to organize toys, wash hands all leading by example.
Enforced rules and managed behavior through developmentally appropriate discipline.
Kept notes of behavior issues, food served and medications administered to children.
Kept children between ages of all ages safe and secure with vigilant oversight.
Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Education
Expected in 08/2018
Associate of Science: Childhood Education Corning Community College - Corning, NY GPA:
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