Receptionist Resume Example

• Combo Property Section 8 and Tax Credit 72 Units Occupancy training for administrative staff; Fair housing training for administrative staff.
• Timely and complete submission of all required reports and information requests (including audited financial statements, inspection review responses, management certifications, and TRACS data).
• Assists Regional Property Manager Fidelity Bond.
• A provision requiring as manager in accordance with HUD requirements, Recertification and compliance among final application approval Creates positive, welcoming, supportive environment for residents, visitors, and property associates Maintains vacancy information as required by investors, syndicators, and monitoring agencies Achieves financial solvency through cost reduction and implementing systems to achieve 0% rent delinquency Make the property have better retention strategies to maintain 100% occupancy level Participates in the preparation of the annual operating budget, maintain budgetary guidelines.
• Executes marketing and advertising campaigns for apartment leasing and coordinating leasing events such as open houses, realtor tours, and resident promotional activities Assists with the development and implementation of resident services programming Oversees property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information Notifies residents of all issues affecting their tenancy Files court documents for eviction and attends scheduled court hearings as Landlord's representative Oversees security deposit administration including inspecting units to determine resident's balance or refund, preparing disposition letters, and processing security deposit returns Maintains building security measures, ensuring proper incident documentation and notification to management, owners, and insurance carriers Maintains familiarity with all procedures and requirements of accounts payable and accounts receivable Leads tours of property, showing vacant units and marketing property amenities as needed Screens, reviews, and approves all applications Leads lease orientations and signings, and submit relevant documentation Property's filing system is maintained and includes tenant, applicant, accounting, and vendor and contract files Collection rent procedures, including following up with delinquent account Depositing rent to bank and submits all related documentation Collaborates with Support Services to provide residents referrals to appropriate Entering and keeping track of work orders, and regularly reviews maintenance reports Inspects apartments for move-in condition (pre-inspection) and turnover status Maintenance associates in annual unit inspections and annual recertification of residents Keeping up with policies and laws affecting the marketing and leasing of the property, including the Company's leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicable laws Establishes and maintains regular daily office hours, ensuring adequate coverage on weekends and holidays.

• Marketing Conventional Property 120 units Visiting properties and carrying out inspections.
• Tracking leads and references for potential tenants.
• Answering letters and emails responding increase business.
• Meeting with residents associations improving well of living.
• Weekly staff meeting to ensuring that all sites are in compliance with Company policies and procedures.
• Appointing contractors and then monitoring their work.
• Ensuring properties are properly maintained.
• Assessing and evaluating reported maintenance issues.
• Review existing property management processes, procedures and systems.
• Establish terms and conditions for property leasing and rental.
• Preparing budgets for senior managers.
• Collecting delinquent rental payments.
• Rent defaulters.
• Monitoring and enforcing the terms of all lease agreements.
• Controlling the budgets and expend less costs for the property year end goals.

Managed 2 commercial properties totaling over [Number] square feet.

• Responsible for court process & eviction Quarterly and month end reporting Recertification and compliance among final application approval Process all tax credit application at 50%, 60%, and 80% with Section 8 third party Verifications, late rent notices, rent postings, deposits.

• Office management Document and application report processing Handled multiple phone line system Processed market and tax credit applications Lease Renewals, residential issues, and screening processes Apartment showings.