(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Multi-tasking Veterinary Receptionist known for being compassionate, professional and dependable. Skilled in customer service, record keeping and appointment scheduling. Pursuing a position where well-honed office skills will be appreciated. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Avimark.

  • Preventative maintenance
  • Professional demeanor
  • Customer/Client relations
  • Multi-line telephone systems

  • Organization skills
  • Customer-service oriented
  • Multitasking strengths
  • Diagnostic testing
  • Appointment scheduling
  • Customer interaction
  • Data entry
Sunset High School Encinitas, CA, Expected in 06/2008 High School Diploma : - GPA :
Work History
Garg Golden - Receptionist
Henderson, NV, 08/2019 - 01/2020
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Evaluated incoming patients to determine treatment needs and urgency of care.
  • Processed new patients and updated client records with key information such as other medical history and x-rays using Avimark.
  • Entered data from pet records and office visits into computer system using Avimark..
  • Maintained office and waiting room so common areas were clean and tidy at all times.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Intercontinental Hotels Group - Night Auditor
Denver, CO, 12/2018 - 06/2019
  • Assisted day staff by completing daily computer backups, virus checks and program updates.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
  • Processed arrivals and departures for hotel guests, handling approximately 3 guests per shift.
  • Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
  • Provided hotel guests with information regarding property including casino, gift shop, restaurants and fitness center.
  • Monitored facility security for guest and personnel safety.
  • Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Checked requests and room service for accuracy and any needed assistance.
Phoenix Home Care And Hospice - Home Caregiver
Chillicothe, MO, 10/2018 - 05/2019
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Assisted my grandmother with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Coordinated daily medicine schedules and administration to help my grandmother address symptoms and enhance quality of life.
  • Completed entries in log books, journals and care plans to document accurately report my grandmothers progress.
  • Assisted my grandmother with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Administered medication as directed by physician.
  • Cooked tasty, nourishing meals for my grandmother in conditions to promote better nutrition.
VCA Hospitals Mission Animal And Bird Hospital - ERN/ Exam Room Nurse
City, STATE, 09/2016 - 05/2018
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
  • Redesigned examination room and boarding facility to improve client relations and patient care.
  • Educated caregivers and pet owners on animal care, nutrition and disease management.
  • Administered general and emergency first aid by dressing wounds and performing emergency resuscitation.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
  • Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
  • Met with clients to discuss cut and style preferences prior to caring for animals.
  • Provided top-notch customer service to every customer and exceptional care to all animals.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

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Resume Overview

School Attended

  • Sunset High School

Job Titles Held:

  • Receptionist
  • Night Auditor
  • Home Caregiver
  • ERN/ Exam Room Nurse


  • High School Diploma

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