receptionist resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Knowledgeable and professional Receptionist skilled with 7yrs. experience with the Ciox Health organization, contributing administrative and clerical support to various departments, while managing front desk operations. Brings 10+ years professional and successful administrative experience. Organized, flexible, motivated and ready for new challenges. An excellent communicator, good listener, empathetic, polite and professional.

  • Experienced using Microsoft Suite: Outlook, Word, Excel, PowerPoint, Calendars, Ultipro, Concur (reservations and expense reports), Lawson, Corp Web, AS400
  • Data entry
  • Versatile, organized and meets deadlines
  • Manages time efficiently and effectively
  • Project coordination
  • Multitasking and prioritization
  • Thrives in a fast-paced environment
  • Correspondence management
  • Respectful of confidentiality and security understanding
  • Follows direction and works well independently
  • Meeting planning
Education and Training
Queens College of The City University of New York Flushing, NY Expected in Bachelor of Arts : English Literature - GPA :
Queensborough Community College of The City University of New York Queens, NY, Expected in Bachelor of Arts : Business Administration - GPA :
Gensler - Receptionist
Philadelphia, PA, 03/2014 - Current
  • Create new vendor accounts and update information using Lawson.
  • Collate data and AP monthly ROIP checks and daily in-house checks to send out via USPS, FEDEX or Certified Mail.
  • Created excel document recording all in-house outgoing checks and all ROIP checks returned, liaise with AP and AP PHX.
  • Deliver administrative support to team members by making copies, printing documents, organizing documents and rearranging schedules or meals.
  • Schedule meetings as requested in Calendars.
  • Verify visitors to maintain security, direct to appropriate area, issue Visitor Badge.
  • Sort and scan daily incoming mail and direct to correct person/department.
  • Oversee office inventory, restock supplies and submit orders to Staples or API as needed for office and executive supply closet.
  • Answer office phone and emails to schedule appointments, forward information and confirm appointments to all parties.
  • Sign for packages, record Certified deliveries and distribute/scan to personnel.
  • Photograph all new employees to create Ciox badges, issue badge replacements, liaise with HR and SOC.
  • Coordinate with Bldg. Mgmt. for all new Bldg. Badges issued, maintain list and update.
  • Liaise with Bldg. Mgmt. reporting maintenance issues, outages, and follow up.
  • Make travel arrangements, reservations and expense reports utilizing Ultipro when requested.
  • Data entry for Customer Service and make appropriate corrections to Patient Affidavits under direction of Jonathan Arkin, utilizing Corp Web.
Symphony - Sales Associate
Ny, NY, 02/2007 - 03/2014
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock.
  • Sold various products by explaining unique features and educating customers on versatility, material, wear and proper cleaning.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Worked with fellow sales team members to achieve group targets.
  • Surpassed daily sales goals by 76% by cross-selling in other departments (mainly shoes and accessories) promoting additional products.
Pepsico - Administrative Assistant
Kingman, AZ, 03/1991 - 04/2001
  • Organized and maintained filing, document management systems by coordinating, archiving and purging files.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail, composing and typing correspondence.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets, scheduled photo shoots and updated reports.
  • Created PowerPoint presentations, maintain product visual library.
  • Prepared shipping allocations to various International markets for product launches.
  • Arranged travel and hotel accommodations for international and domestic business conferences.
  • Liaised with various administrative assistants to handle requests and queries from senior managers.
  • Oversaw and monitored Inventory allocation of new products and promotional materials.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries in USA and International.
  • Create POs for all invoices
  • Maintained inventory in supply closet ready for photo shoot or gifting.
  • Made a wish come frutition: Created regional product order forms specific to Estee Lauder International Travel Retailing. Reviewed and updated biannually. Within 2 yrs. oversaw all revisions/layouts utilizing and consulting with outside printers.
  • Oversaw and monitored the creation and development of merchandisers for self-service stores.

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Resume Overview

School Attended

  • Queens College of The City University of New York
  • Queensborough Community College of The City University of New York

Job Titles Held:

  • Receptionist
  • Sales Associate
  • Administrative Assistant


  • Bachelor of Arts
  • Bachelor of Arts

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