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receptionist resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Knowledgeable and professional Receptionist skilled with 7yrs. experience with the Ciox Health organization, contributing administrative and clerical support to various departments, while managing front desk operations. Brings 10+ years professional and successful administrative experience. Organized, flexible, motivated and ready for new challenges. An excellent communicator, good listener, empathetic, polite and professional.

Skills
  • Experienced using Microsoft Suite: Outlook, Word, Excel, PowerPoint, Calendars, Ultipro, Concur (reservations and expense reports), Lawson, Corp Web, AS400
  • Data entry
  • Versatile, organized and meets deadlines
  • Manages time efficiently and effectively
  • Project coordination
  • Multitasking and prioritization
  • Thrives in a fast-paced environment
  • Correspondence management
  • Respectful of confidentiality and security understanding
  • Follows direction and works well independently
  • Meeting planning
Education and Training
Queens College of The City University of New York Flushing, NY Expected in Bachelor of Arts : English Literature - GPA :
Queensborough Community College of The City University of New York Queens, NY, Expected in Bachelor of Arts : Business Administration - GPA :
Experience
Gensler - Receptionist
Philadelphia, PA, 03/2014 - Current
  • Create new vendor accounts and update information using Lawson.
  • Collate data and AP monthly ROIP checks and daily in-house checks to send out via USPS, FEDEX or Certified Mail.
  • Created excel document recording all in-house outgoing checks and all ROIP checks returned, liaise with AP and AP PHX.
  • Deliver administrative support to team members by making copies, printing documents, organizing documents and rearranging schedules or meals.
  • Schedule meetings as requested in Calendars.
  • Verify visitors to maintain security, direct to appropriate area, issue Visitor Badge.
  • Sort and scan daily incoming mail and direct to correct person/department.
  • Oversee office inventory, restock supplies and submit orders to Staples or API as needed for office and executive supply closet.
  • Answer office phone and emails to schedule appointments, forward information and confirm appointments to all parties.
  • Sign for packages, record Certified deliveries and distribute/scan to personnel.
  • Photograph all new employees to create Ciox badges, issue badge replacements, liaise with HR and SOC.
  • Coordinate with Bldg. Mgmt. for all new Bldg. Badges issued, maintain list and update.
  • Liaise with Bldg. Mgmt. reporting maintenance issues, outages, and follow up.
  • Make travel arrangements, reservations and expense reports utilizing Ultipro when requested.
  • Data entry for Customer Service and make appropriate corrections to Patient Affidavits under direction of Jonathan Arkin, utilizing Corp Web.
Symphony - Sales Associate
Ny, NY, 02/2007 - 03/2014
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock.
  • Sold various products by explaining unique features and educating customers on versatility, material, wear and proper cleaning.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Worked with fellow sales team members to achieve group targets.
  • Surpassed daily sales goals by 76% by cross-selling in other departments (mainly shoes and accessories) promoting additional products.
Pepsico - Administrative Assistant
Kingman, AZ, 03/1991 - 04/2001
  • Organized and maintained filing, document management systems by coordinating, archiving and purging files.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail, composing and typing correspondence.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets, scheduled photo shoots and updated reports.
  • Created PowerPoint presentations, maintain product visual library.
  • Prepared shipping allocations to various International markets for product launches.
  • Arranged travel and hotel accommodations for international and domestic business conferences.
  • Liaised with various administrative assistants to handle requests and queries from senior managers.
  • Oversaw and monitored Inventory allocation of new products and promotional materials.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries in USA and International.
  • Create POs for all invoices
  • Maintained inventory in supply closet ready for photo shoot or gifting.
Accomplishments
  • Made a wish come frutition: Created regional product order forms specific to Estee Lauder International Travel Retailing. Reviewed and updated biannually. Within 2 yrs. oversaw all revisions/layouts utilizing and consulting with outside printers.
  • Oversaw and monitored the creation and development of merchandisers for self-service stores.

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Resume Overview

School Attended

  • Queens College of The City University of New York
  • Queensborough Community College of The City University of New York

Job Titles Held:

  • Receptionist
  • Sales Associate
  • Administrative Assistant

Degrees

  • Bachelor of Arts
  • Bachelor of Arts

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