Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Energetic and reliable individual skilled with working with a diverse group of people. Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support. High-performing Administrative Assistant with extensive experience working with a diverse client base and delivering results. Self-motivated administrative professional with extensive experience overseeing busy office operations. Responsible individual versed in mediating employee conflict and running efficient daily business operations.
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Multitasking
Administration
Customer Service
Administration
Reporting
Training
Payroll Assistance
Scheduling
Increased office organization by developing more efficient filing system and customer database protocols.
Promoted to E-7 (Staff Sargent) after 6months of employment.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Transmit information or documents to customers, using computer, mail, or facsimile machine. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Verified and logged in deadlines for responding to daily inquiries. Created databases and spreadsheets to improve inventory management and reporting accuracy. Managed incoming and outgoing calls for busy information technology office. Successfully established effective systems for record retention by creating database for daily correspondence tracking. Standardized department filing system to increase efficiency. Developed more efficient filing systems and customer database protocols. Increased meeting efficiency by developing meeting agendas. Directly supported CEO in managing operation work flow. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside individuals needing to gain access to the building. Maintained an up-to-date department organizational chart. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Facilitated working relationships with co-tenants and building management. Organized files, developed spreadsheets, faxed reports and scanned documents. Managed the day-to-day calendar for the company's senior director. Properly routed agreements, contracts and invoices through the signature process. Received and distributed faxes and mail in a timely manner. Received and screened a high volume of internal and external communications, including email and mail. Maintained and reserved the executive conference room calendar. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Verified and logged in deadlines for responding to daily inquiries. Managed incoming and outgoing calls for busy military transportation office. Managed incoming and outgoing calls for busy transportation office. Scheduled and confirmed appointments for military bases throughout Europe. Standardized department filing system to increase efficiency. Improved communication efficiency as primary liaison between departments, clients and vendors. Developed more efficient filing systems and customer database protocols. Directly supported CEO in managing operation work flow. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Supplied civilians and military members with vehicle license. Made copies, sent faxes and handled all incoming and outgoing correspondence. Facilitated working relationships with co-tenants and building management. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations pertaining to number of license issued and vehicles trained on. Properly routed agreements, contracts and invoices through the signature process. Received and distributed faxes and mail in a timely manner. Received and screened a high volume of internal and external communications, including email and mail. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Coordinated all department functions for team of [Number] employees. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Verified and logged in deadlines for responding to daily inquiries. Managed office supply inventory, personnel records, military unit information files using online tracking system. Supervised and trained new and current personnel in the military unit. Updated individuals information and office information on a daily basis. Created databases and spreadsheets to improve inventory management and reporting accuracy. Managed incoming and outgoing calls for areas national guard unit. Provided support for unit Commander and other supervisor personnel teams in managing operation work flow. Successfully established effective systems for record retention by creating database for daily correspondence tracking. Standardized department filing system to increase efficiency. Developed more efficient filing systems and unit personnel database protocols. Increased meeting efficiency by developing meeting agendas. Handled and processed confidential personnel information. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Maintained an up-to-date department organizational chart.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Created PowerPoint presentations used for training development. Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations. Properly routed agreements, contracts and invoices through the signature process. Received and distributed faxes and mail in a timely manner. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Knowledge of business and management principles involved in strategic planning. Knowledge of human resources modeling, leadership technique. Knowledge of principles and processes for providing customer and personal services. Coordinated the principles and methods for curriculum and training design. Implemented teaching and instruction for individuals and groups. Adapted the ability to converse with others to convey information effectively. Managed the administrative and clerical procedures of everyday activities throughout the unit. Determined to ensure that civilian and military individuals were able to feel comfortable in the unit office at all times.
Knowledge of business and management. Ensured that all of principles and procedures for personnel recruitment were followed. Integrated the knowledge of principles and processes for providing customer and personal services. Oversaw that the knowledge of principles and methods for curriculum and training designs were rained and understood. Increased the teaching and instruction for individuals and groups to benefit the members in the squadron. Motivating, developing, and directing people as they work. Identifying the best people for the job on hand. Selecting and using training/instructional methods and procedures appropriate for the situation. Communicating effectively in writing as appropriate for the needs of the audience. Adapted (more) knowledge of administrative and clerical procedures and systems.
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