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Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Versatile [Job Title] brings valuable experience in administrative roles. Offers friendly, knowledgeable front desk support for [Type] environments. Drives office success with uncompromising work ethic, time management expertise and prioritization skills. Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with [Number] years of hands-on experience in administrative roles.
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- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Reported suspicious individuals to supervisor.
- Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Scheduled appointments, meetings and events for management staff.
- Managed inventory to ensure all supplies were in stock and within budget.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Responded effectively to sensitive inquiries or complaints.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Inventoried and ordered supplies for office.
- Coordinated appointments, meetings and conferences.
- Prepared and prioritized calendars and correspondence.
- Composed correspondence, reports and meeting notes.
- Provided secretarial and office management support while building cooperative working relationships.
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Oversaw office inventory and timely reordering of supplies.
- Met incoming guests and clients, offering immediate assistance.
- Monitored schedules and calendar obligations for executives.
- Directed clients and guests to correct departments, rooms and staff members.
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Liaised between employees and upper-level management and resolved issues.
- Managed administrative processes and prepared key reports and documentation.
- Aligned calendars to coordinate meetings between staff and clients in multiple locations and time zones.
- Liaised with technical support staff to maintain or repair office equipment.
- Worked with finance department to file receipts and reimbursements.
- Gathered, entered and updated data to maintain departmental records and databases.
- Documented and communicated needed actions to management to maintain continuity of work operations.
- Maintained administrative workflow by studying processes, implementing cost reductions and developing reporting procedures.
- Executed or delegated tasks to team members to fulfill project requirements.
- Managed daily communications with staff to disseminate schedules and overviews, program updates and announcements.
- Prioritized tasks to meet deadlines for policy and program initiatives.
- Handled purchasing and maintenance of general office supplies.
- Managed incoming and outgoing mail and package activities.
Midlands Technical College - West Columbia, SC
Midlands Technical College - West Columbia, SC
- Over 24 years of customer service experience
- Consistently maintained high customer satisfaction ratings.
- Maintained a positive attitude through out confrontations and deescalate the problem.
- Always willing to help coworkers and go over and above with all that is asked of me
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Resume Overview
School Attended
- Midlands Technical College
- Midlands Technical College
Job Titles Held:
- Receptionist
- Administrative Assistant
- Administrative Coordinator
Degrees
- Certificate
- Some College (No Degree)
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