SEARCH

Receptionist Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
PS
RECEPTIONIST
Summary

Personable Receptionist with extensive experience in sales and customer service. Proficient with organizing documents, providing administrative support to staff members, arranging appointments and maintaining office calendars. Efficient professional with expertise in telephone communication and cold-calling potential clients after 1 year of experience.

Skills
  • Office equipment operations
  • Recordkeeping and bookkeeping
  • Organization and efficiency
  • Detail oriented
  • Multitasking and prioritization
  • Tech-savvy
Experience
02/2019 - 12/2019ReceptionistRogers & Cowan | Los Angeles, CA
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of all companies on 2 floors.
  • Prepared packages for UPS deliveries and coordinated timely shipments.
  • Processed payments for company supplies, parties, and events as well as update accounts to reflect balance changes.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Entered data in Microsoft Excel to keep records of Validation information and again for Budget Tracking. As well as, Powerpoint for new coming employees name tags.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
07/2018 - 02/2019Tanning ConsultantSugared & Bronzed | Los Angeles, CA
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Greeted clients, showed to tanning facilities and educated on usage.
  • Scheduled client appointments over the phone and through email.
  • Maintained detailed records of client feedback and treatment plans to ensure personalized care.
  • Welcomed guests, provided answers to questions, and anticipated guests' service needs.
  • Cleaned guest rooms and changed linens according to specific company guidelines and ensured that each room met standard setup compliance.
  • Oversaw an inventory of items that were placed in each guest room.
  • Replenished each guest room with necessary supplies including water glasses, toiletries, and paper products.
  • Coordinated and booked all spa service appointments for individual and group clients.
  • Responded to customer inquiries in friendly and professional manner.
  • Kept work area clean and neat to stay productive.
  • Efficiently checked guests in and out using Booker.
  • Advised guests on special events and product promotions.
  • Executed all daily opening and closing procedures.
  • Suggested and sold salon services and retail products to customers.
01/2018 - 08/2018CashierShakey's USA Inc. | Carson, CA
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Resolved issues regarding customer complaints and escalated worsening concerns to the manager for remediation.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
05/2016 - 06/2017Crew MemberEpic Theatres | Jacksonville, FL
  • Loaded and unloaded materials by hand or with equipment such as restocking concession area to help team meet work demands.
  • Organized and restocked the theatres and bathroom supplies to support operations and team productivity.
  • Volunteered to take on additional crew duties, including covering shifts when fellow crew members fell ill.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
Education and Training
06/2017High School Diploma
Oakleaf High School | Orange Park, FL
Accomplishments
  • Reduced company kitchen supplies monthly expenses by $400 per month.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Received 1 “exceeds expectations” ratings on performance reviews.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Rogers & Cowan
  • Sugared & Bronzed
  • Shakey's USA Inc.
  • Epic Theatres

School Attended

  • Oakleaf High School

Job Titles Held:

  • Receptionist
  • Tanning Consultant
  • Cashier
  • Crew Member

Degrees

  • 06/2017 High School Diploma

Similar Resumes

View All
Receptionist-resume-sample

Receptionist

Gardendale, Texas