Receptionist Resume Example Jackson Hewitt Inc.

RECEPTIONIST

Professional Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Outgoing and friendly Receptionist delivers customer service and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management and scheduling, data entry and database administration. Multi-faceted and resourceful recptionist with expertise in finding solutions to scheduling issues and resolving customer and team conflict. Seasoned professional with expertise in handling client communications.

Skills

Professional demeanor
Correspondence distribution
Multi-line telephone systems
Security awareness
Customer and client relations
Customer/Client relations
Technical Support
Data Entry

Multitasking strengths
Performance improvement
Organization skills
Telephone skills
Verbal and written communication
Cash Handling
File management

Work History

Receptionist, 01/2020 to Current
Jackson Hewitt Inc. – LUBBOCK, United States

Provided clerical support to 20 company employees by copying, faxing and filing documents.
Operated multi-line telephone system to independently handle over 100 calls each day.
Balanced receptions vailability, customer schedules and maximum load levels when scheduling appointments.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Kept reception area clean and neat to give visitors positive first impression.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Organized and scheduled office meetings as well as client appointments for team of 10 professionals, effectively accommodating hectic agendas.
Orchestrated more than 10 timely shipments between offices and customers.
Collected Jackson Hewitt payments from clients and updated account balances.
Operated multi-line telephone system to independently handle over 30-50 calls each day.
Provided clerical support to 10 company employees by copying, faxing and filing documents.
Balanced Receptions availability, customer schedules and maximum load levels when scheduling appointments.
Scheduled office meetings and client appointments for team of 3 professional tax office.

Correctional Officer, 05/2008 to 01/2012
T.D.C.J. – LUBBOCK, United States

Maintained custody and control of 240 inmates housed in cells security unit.
Investigated attempted escapes and conducted searches for escaped inmates.
Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
Oversaw 180 inmates in correctional residential facility setting.
Maintained custody and control of 180 inmates housed in cell block security unit.

Receiver, 09/2008 to 12/2008
WAL-MART D.C. – Plainview, TX

Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Conducted 30 min counts and 1hr audits of inventories to identify and resolve discrepancies in records.
Maintained accurate records , including materials weights, bill amounts and identified variances.
Operated equipment to manage incoming orders, organize deliveries and transfer packages to other departments.
Maintained effective and on-schedule delivery of packages, identifying and selecting optimal shipping methods to meet targets.
Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Worked with vendors to schedule more than daily pickups
Reviewed order data on 1hr basis to verify transactions and shipping dates.
Drove productivity and process efficiency through working hard.

BUTCHER, 01/1997 to 10/2007
Cargill Meat Solutions – Plainview, TX

Verified proper inventory levels, product quality and freshness to prevent sale of spoiled products.
Worked where needed the day of.
Worked on a trim line where we processed up to 400 cows a day.
Received and inspected incoming shipments of cows daily.
Passed 400 inspections by closely adhering to safety and cleanliness standards and company processes.
Prepared 100 customized meat orders, cut requests and wholesale services daily.
Used barcodes to document quantity of meat received and sold to keep proper records of meat sales.
Educated 10 staff members on specialty meat cuts, food handling methods and sanitation guidelines.
Sharpened and adjusted cutting equipment through using my hardware.

Education

High School Diploma: 05/1995
Plainview High School - Plainview, TX

ENJOY SWIMMING AND CAMPING

Love to be in the water and teaching others how to swim. Really enjoy camping spending time with familly & friends just hanging out fishing,swimming and cooking out.

Resume Overview

Companies Worked For:

Jackson Hewitt Inc.
T.D.C.J.
WAL-MART D.C.
Cargill Meat Solutions

School Attended

Plainview High School

Job Titles Held:

Receptionist
Correctional Officer
Receiver
BUTCHER

Degrees

High School Diploma : 05/1995

Receptionist Resume Example

Resume Score: 80%

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