Receptionist Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

  • Documentation and reporting
  • Professional demeanor
  • Office administration
  • Customer and Client Relations
  • Memorization and Recall
  • Database administration
  • Time management
  • Verbal and written communication
  • Scheduling
  • Mail handling
  • Travel planning
  • Customer/Client relations
  • Multi-Line Telephone Systems
  • Conflict Resolution
  • Office management
  • Telephone skills
  • Performance improvement
  • Sorting and labeling
  • Administrative support
Work History
Receptionist, 08/2018 to 11/2018
Greater Baltimore Medical Center Towson, MD,
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Collected, sorted, distributed and sent mail and packages.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Provided clerical support to 5 company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
Server, 05/2018 to 08/2018
Marriott Vacations Worldwide Barnstable, MA,
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Prepared beverages and filled food orders for customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Greeted and maintained relationships with regular customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Parent Educator, 12/2017 to 05/2018
Lutheran Services Dubuque, IA,
  • Conducted home visits to assess family environment and provide resources to combat behavioral or environmental setbacks.
  • Engaged families in beneficial activities targeted at improving bonds and interactions.
  • Utilized knowledge of evidence-based programs to inform parents and assist in goal-setting.
  • Collaborated with community members to provide helpful resources to suit family needs.
  • Demonstrated strong knowledge of child development principles and suggested alternative parenting methods to suit individual family needs.
  • Educated clients on parents roles with focus on skill development and guiding children through nurturing parenting.
  • Developed rapport to create safe and trusting environment for care.
  • Completed home welfare checks to align with state and program guidelines.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Documented data and completed accurate updates to case records.
  • Organized activities for birth parents and in-home support counselors.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Introduced students to concepts in algebra and reading to encourage recall of educational content.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
At Home Mother, 07/2013 to 12/2017
Self City, STATE,
  • Engaged with children on individual basis to build positive relationships.
  • Supervised children on playground to help develop physical and social skills.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Offered positive and nurturing environments to support child social and emotional growth.
  • Monitored children's play activities to verify safety.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Assisted with light housekeeping duties as well as running errands.
  • Made healthy snacks and meals for 3 children.
  • Assisted children with homework assignments and special projects across different subjects to promote academic success.
  • Stayed current on toy and child-related recalls and safety warnings.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Safely transported children to and from school, medical appointments and extra-curricular activities.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Helped children complete homework assignments and school projects.
  • Identified warning signs of emotional and developmental problems in children.
  • Encouraged children to be understanding of and patient with others.
  • Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
  • Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
  • Engaged in after-school activities including sport practice and homework.
  • Involved children in caring for household pets and chores.
  • Promoted language development skills through reading and storytelling.
  • Prepared bite-sized snacks and carefully watched young children eat to prevent choking.
  • Led indoor and outdoor activities and steered children away from dangers.
High School Diploma: , Expected in 05/2005
Lewisville High School - Lewisville, TX
Associate of Arts: Psychology, Expected in 10/2013
University of Phoenix-Online - Phoenix, Az,

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Resume Overview

School Attended
  • Lewisville High School
  • University of Phoenix-Online
Job Titles Held:
  • Receptionist
  • Server
  • Parent Educator
  • At Home Mother
  • High School Diploma
  • Associate of Arts

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