Receptionist Resume Example Gardner Mechanical LLC

RECEPTIONIST

Summary

Enthusiastic Receptionist offering 8 years of experience in communicating positively with physicians, office staff, and patients. Polished, hard worker and willing to go extra mile to complete any task. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills.

Skills

Multi-line telephone skills
Multitasking and prioritization
Business operations understanding
Recordkeeping and bookkeeping

Meticulous and organized
Data entry
Flexible

Experience

10/2014 to 10/2015

ReceptionistGardner Mechanical LLC － Grand Prairie, TX

Greeted visitors, assessed needs and directed to appropriate personnel.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Prepared, compiled and filed documents as well as reports presented to various parties.
Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.

11/2011 to 10/2014

Receptionist AdministratorTexas Health Resources － Arlington, TX

Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
Conducted patient intake interviews to collect medical information andinsurance details.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Compiled physical and digital documents, charts and reports to meet business and patient need.
Updated group medical records and technical library to support smooth office operations.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Set up appointments for physician visits and procedures using calendar software.
Greeted callers with enthusiasm, answering all phone calls by second ring.
Took messages from patients and promptly relayed to appropriate staff.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Observed strict HIPAA guidelines at all times according to company policy.
Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
Straightened up the waiting room so that it remained neat and organized.
Informed patients of financial responsibilities prior to rendering services.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Answered multi-line phone system and directed callers to requested personnel and departments.
Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date

08/2007 to 11/2011

Receptionist AdministratorMedicalEdge Healthcare Group － Arlington, TX

Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
Conducted patient intake interviews to collect medical information and insurance details.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Compiled physical and digital documents, charts and reports to meet business and patient need.
Updated group medical records and technical library to support smooth office operations.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Set up appointments for physician visits and procedures using calendar software.
Greeted callers with enthusiasm, answering all phone calls by second ring.
Took messages from patients and promptly relayed to appropriate staff.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Observed strict HIPAA guidelines at all times according to company policy.
Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
Straightened up the waiting room so that it remained neat and organized.
Informed patients of financial responsibilities prior to rendering services.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Answered multi-line phone system and directed callers to requested personnel and departments.
Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date

Education and Training

08/1982

High School DiplomaDel City High School － Del City, OK

Resume Overview

Companies Worked For:

Gardner Mechanical LLC
Texas Health Resources
MedicalEdge Healthcare Group

School Attended

Del City High School

Job Titles Held:

Receptionist
Receptionist Administrator

Degrees

High School Diploma

Receptionist Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes