Diligent and determined worker, who specializes in customer service and communications. Thrives in a fast-paced environment and pays high attention to detail. Works to be independent and is self-motivated.Completely versatile and can learn any task given to me in a short time.
Skills
Communications
Sales
Book Keeping
Customer Relationship Building
Receptioning
Organizing
Picking Up Tasks Easily
Problem Solving
Experience
02/2017 to Current
ReceptionistGreenbrier – Marmaduke, AR,
A normal work day at the office is about 10 to 11 hours consisting of about 60 patrons. I make sure patrons fill out the paperwork correctly to be seen and I pull their files for the nutritionist. I also am in charge of booking their next appointment and getting the herbs/minerals for them. Calculating how much product they need to last until their next appointment and writing the reciepts, calculating costs, then taking their payment. I also work from the home office where I keep track of purchases and bills that are personal along as business. I create files for new patrons and make sure they are up to date on any payments. I make photocopies of important documents and keep my employer up to date on important bills.
09/2016 to 01/2017
Member ServicePlanet Fitness – Benbrook, TX,
Assisted cashiers. Greeted members and made sure they had a membership to shop. Assisted members with questions and merchandise. Counted and recorded inventory. Pushed and organized carts for members. Checked members receipts to make sure everything was correct. Closing tasks included cleaning, reorganizing, restocking. Folded and organized clothes.
08/2015 to 10/2016
Assistant/DispatcherFort Transfer – Point Pleasant, WV,
While working for OSPS I have gained knowledge of the automotive sales industry and parts. Trained new managers. Input data entry, processing credit card accounts and staying up date on customer accounts and payments. Along the way I have been able to get customers to sign contracts to have accounts with the company. Improved and organized the layout of the warehouse I help with shipping and receiving making these tasks get done faster. Making sure drivers know where to deliver to and which routes to take while managing and scheduling their time.Communicate with customers and sales representatives on a daily basis through email, over the phone, and in person. Held a key and alarm system code for opening and closing shifts. When shifts got too busy and there were no more drivers available I would take and deliver orders myself.
07/2015 to Current
OwnerDRENCHEDskin – City, STATE,
DRENCHEDskin is a skin care line I created from square one. Creator and formulator of products directed to the market I sell to. Within the first week of launching I received multiple orders selling to different counties and states. All advertising and marketing is done by me through social media and word of mouth. I am also the creative director for capturing and displaying products. Manage the money that comes in and manage the books for money spent on products in the making. Make sure the products are made with and in health code sanitary stations.
01/2014 to 10/2015
Juice TenderSustain Juicery – City, STATE,
Increased sales by word of mouth to like-minded individuals. Produced cold pressed organic juices. Held a key to the store & opened 4 days a week. Managed money and register. Addressed and took care of customer complaints with customer satisfaction. Scheduling employees. Sign for packages and organize large food orders and put them away. Managed advertising and social media sites. Consult customers on nutrition and on detoxifying their bodies while gearing them to a new healthy lifestyle.
01/2013 to 10/2014
Server/Cosmetic ConsultantMothers Market & Kitchen – City, STATE,
Went from host to waitress in 3 months. Made multiple coffee drinks. Built relationships with customers to the point where I was a requested server. Phone customer service. Took orders, ran food, and bused tables. Kept workplace organized and presentable. Promoted to work in multiple departments in 5 months. Consulted customers on the best products for their skin. Book kept on orders and returns. Buyer of products to carry in the store and built relationships with Natures Best and UNFI.
Education and Training
Expected in 2009
High School Diploma: Chino Hills High School - Chino Hills, CA GPA:
Skills
Advertising, Health, Skin Care & Beauty, Automotive, Contracts, Creative Director, Customer Service Satisfaction, Data Entry, AIS System, Phone Systems, Closing & Opening Shifts, Scheduling, Shipping & Receiving, Book Keeping, Bill Paying, Filing, Supervising, Sales, Forklift Certified, Food Handlers Card
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