Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Organization and efficiency
Business operations understanding
Meticulous and organized
Multi-line telephone skills
Multitasking and prioritization
Professional and polished presentation
Office equipment operations
Greeted visitors, assessed needs and directed to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Maintained daily calendars, set appointments with clients and planned daily office events.
Prepared, compiled and filed documents as well as reports presented to various parties.
Took accurate messages for staff and management to facilitate open and speedy communication.
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Coordinated and communicated with clients daily to gather pertinent information.
Entered data in software to keep records of information.
Worked with off-site locations to find desired items for customers.
Maintained current store, product and promotional knowledge to drive consistent sales.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Processed payments and maintained accurate drawers to meet financial targets.
Met incoming customers at door to guide through showroom and sales lot.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Showcased vehicle features and took customers on test drives in local area.
Answered customer emails and telephone requests for information.
Gave detailed information regarding operation of standard and optional vehicle features.
Provided information about sales processes, warranty requirements and service standards.
Oversaw customer test drives and demonstrated standard and optional features.
Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
Responded to inquiries from potential customers via email and telephone.
Sold trade-ins and located desirable purchases and vehicle auctions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Offered product and service consultations and employed upselling techniques.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Negotiated and closed deals with minimal oversight.
Introduced customers to new offerings and updated accounts.
Called lead lists resulting from various marketing campaigns to achieve sales.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
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