receptionist resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
I am a high school graduate, with a 4.098 GPA and business and accounting awards. I have a valid drivers license, and ready to start work as soon as possible. I have 5 years experience with Microsoft Excel, Word, & google. I am very hard working, and dependable, and willing to work. Have 4+ years experience as cashier, front desk receptionist, accounting, and customer service tasks.
Friendly Receptionist with 3 -year background in accounting. Knowledgeable about security, service and clerical requirements. Able to take on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support.
Offering honed competencies in data-entry, database management and scheduling. Reliable and enthusiastic front desk assistant offering 3 years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for 10-20 member staff.
Skills
Business administration
Office administration
Documentation and reporting
MS Office proficiency
Accounts payable and receivable
Office management
Business operations
Personable and outgoing
Performance improvement
Customer-service oriented
Organization skills
High efficiency
Sorting and labeling
Mail handling
Time management
Customer/Client relations
Telephone skills
Verbal and written communication
Strong work ethic
Great communication skills
Work History
Receptionist, 01/2017 - 04/2019 Guest Services, Inc. – Las Cruces, NM,
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Collected payments from clients and updated account balances.
Handled complaints and questions, and re-directed calls to other team members as appropriate.
Resolved customer problems and complaints.
Counting money and making sure its all accounted for, then depositing it in the bank each day.
Manager, 06/2013 - 01/2019 General Dynamics – Daleville, AL,
Evaluated employees’ strengths and assigned tasks based upon experience and training.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Supervised 15 of employees in Discount Store.
Recorded inventory sales into organization's weekly income report.
Established and maintained positive work environment to enhance retention and productivity.
In charge of making sure all the money is accounted for at the end of shift(s), and making sure it gets deposited in the bank
Making sure pay roll is ready each Friday and new weeks work schedule is made and posted.
Making sure all items are organized and in the correct place, and priced.
Loaded and unloaded delivery van carefully to maximize efficiency.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Prepared and maintained drink stations throughout catering events.
Promoted customer loyalty by efficiently handling food and service complaints.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Set up and broke down catering services at weddings, baby showers, meetings and birthday parties events.
Cooked batches of food according to standard recipes.
Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
Take weekly dinner orders containing customers choice of an entree, salad, beverage, bread, and dessert, then on designated day deliver orders to Thomasville, Cairo, Whigham, Bainbridge and Camilla and collect payments.
Cashier Food Prep, 07/2014 - 05/2015 Mr. Chick Restaurant – City, STATE,
Prep all foods needed, and prepare meals.
Take orders and cash customer out.
Drive thru - take orders, cash customer out, make sure they get the correct food.
Cater events, such as ( schools, clubs, meetings, parties).
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Served needs of more than 100 customers in busy environment.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Maintained composure and work quality while under stress.
Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
Education
High School Diploma: , Expected in 2016 - Cairo High School - Cairo, GA GPA: Status -
Graduated with 4.098 GPA
Awarded in welding, and architectural design.
Awarded in business, finance, & computer classes.
Certifications
Welding & Occupation Safety Award
Architecture Web & Design Award
Business & Accounting Award
Drivers Education
Mechanics Award
,
Additional Information
Have VALID Georgia Drivers License,
Have VALID Alcholic Beverage Serving Licence
Can PASS a drug screen & background check if needed.
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