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receptionist resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Cheerful in any occupation dealing with customer service with four years of experience tackling wide range of clerical office duties with focus on customer service. Detail-oriented and accurate when entering information, supporting colleagues with help when needed. Capable of helping customers with routine and challenging needs while remaining professional. Results-driven excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing four years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Personable with extensive experience in sales and customer service. Organized professional with proficiency in boosting productivity and revenue. Seeking to leverage career background to take the next step in Receptionist role with dynamic organization. Scheduling Organization and efficiency Meticulous and organized Multi-line telephone skills Efficient and accurate Security understanding Data entry Interpersonal communications Recordkeeping and bookkeeping Flexible Multitasking and prioritization Detail-oriented Outgoing and very friendly with customers/people. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Skills
  • Multitasking and Prioritization
  • Positive Attitude and Energetic
  • Documentation and Reporting
  • Attention to Detail
  • Customer Service-Oriented
  • Microsoft Office Suite
  • Document Management
  • Team Collaboration
Work History
08/2017 to Current
Receptionist Guest Services, Inc. Easton, PA,
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Provided skilled clerical support to all team members, promoting improved office efficiency and enhancing productivity.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Directed clients to appropriate personnel to address concerns, resolved complaints or answered account-related questions.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Responded to customer concerns and issues by [Action].
08/2016 to 11/2017
Front Desk And Cashier Bruno’s Pizza City, STATE,
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Counted large volumes of money manually and with bill- or change-counting devices, accounting for as much as $ in daily funds transfers.
  • Dealt with customer issues with the food she or he received and found the solution to fix the solution to fix the problem.
  • Restocked and organized merchandise in front lanes
11/2016 to 07/2017
Waitress/Hostess/Cashier Two Smart Cookies City, STATE,
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Served average of 50 patrons daily at a family restaurant with consistent recommendations for exceptional service.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Checked order accuracy and food quality before delivering to customers.
Education
Expected in 05/2023 to to
Currently Enrolled : Early Childhood Education / Minor in Communication
Kent State University - Kent, OH,
GPA:
Expected in 05/2019 to to
High School Diploma:
Beaver Local - 46088 Bell School Road ,
GPA:

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Resume Overview

School Attended

  • Kent State University
  • Beaver Local

Job Titles Held:

  • Receptionist
  • Front Desk And Cashier
  • Waitress/Hostess/Cashier

Degrees

  • Currently Enrolled
  • High School Diploma

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