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Receptionist Resume Example

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RECEPTIONIST
Summary

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 20 + years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Versatile, bringing valuable experience in administrative roles, and related organizations. Possessing uncompromising work ethic, time management, organization and prioritization qualities.

Responsible and energetic receptionist offering 20 years of experience in office environments. Proficient multi-tasker with ability to manage 8-line phone system, records maintenance and high-volume business inquiries.Proficient multi-tasker with ability to manage 8-line phone system, records maintenance years of experience in office environments. Proficient multi-tasker

Skills
  • Organization and efficiency
  • Recordkeeping
  • Multi-line telephone skills
  • Efficient and accurate
  • Leadership
  • Time management & Prioritization
  • Meticulous and organized
  • Office equipment operations
  • Multitasking and prioritization
  • Flexible
  • Document control
  • Tech-savvy
  • Multitasking ability
  • Detail-oriented
  • Correspondence management
  • Professional and polished presentation
  • Detail oriented
  • Open and clear communicator
  • Service-oriented mindset
Experience
Receptionist Mar 2008 to Current
Gwin, Punches % Kelley － Natchez, MS
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Sorted incoming mail and directed to correct personnel each day.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Provided information to callers and drafted office emails.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Answered calls to help over [Number] customers each [Timeframe].
  • Answered telephones and directed calls to appropriate staff members.
  • Oversaw office inventory by restocking supplies and submitting purchase orders for new [Type] and [Type] products.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number][Job Title]s.
Secretary Office ManagerJan 2002 to Mar 2007
Empire Construction And Development － Starkville, MS
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Stayed within travel and expense budgets while scheduling attorneys' travel arrangements.
  • Acted as liaison between clients, vendors and attorneys.
  • Maintained master calendar for client appointments and court appearances.
  • Maintained office supplies by checking stocks and placing orders.
  • Processed and distributed invoices to bill clients.
  • Created and tracked all expenses and client account codes using [Software Program].
ReceptionistJan 1998 to Jun 2003
Childrens Health Clinic Of Columbis － Columbus , Mississippi
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Sorted incoming mail and directed to correct personnel each day.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Managed [Number]-line system to handle more than [Number] incoming calls per day.
  • Answered calls to help over [Number] customers each [Timeframe].
  • Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
  • Assisted [Number] visitors per [Timeframe] by directing to appropriate personnel and answering average of [Number] calls and emails daily.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Provided information to callers and drafted office emails.
  • Implemented new recordkeeping and documenting systems to improve organization and traceability.
  • Answered and directed incoming calls using multi-line telephone system.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Gathered, sorted, distributed and sent mail and packages.
  • Answered telephones and directed calls to appropriate staff members.
Education and Training
High School DiplomaMay 1986West Jones High School － Laurel, MS
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Resume Overview

Companies Worked For:

  • Gwin, Punches % Kelley
  • Empire Construction And Development
  • Childrens Health Clinic Of Columbis

School Attended

  • West Jones High School

Job Titles Held:

  • Receptionist
  • Secretary Office Manager

Degrees

  • High School Diploma May 1986

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