Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Results-oriented administrator with a diverse background in customer service. Dedicated to providing a world class customer service experience.
Receptionist, 12/2016 - Current
Havas Edge Binghamton, NY,
  • Answering phone calls from prospective and current patients Greet, check in and check out patients.
  • Collect patient payments.
  • Scheduling patients for appointments.
  • Prepare patient charts with demographics, forms etc.
  • Filing of charts, Inputting notes, lab results etc.
Administrator Coordinator/Trainer, 08/2014 - 08/2016
Silver Birch Living Terre Haute, IN,
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Posted open positions on company and social media websites. 
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Properly routed agreements, contracts and invoices through the signature process. 
  • Managed daily office operations such as collection letters, authorization of payment forms for credit card transactions and maintenance of equipment.
  • Skip trace debtors most recent contact information; note and update accounts on Quantum system database.
  • train new employees; teach new skills or business systems to existing employees.
Eligibility Coordinator, 06/2012 - 10/2012
Medix Staffing City, STATE,
  • Obtain valid authorization for services rendered that require preauthorization prior to the date of service.
  • Assist in establishing and implementing appropriate patient involvement as dictated to resolve a denied eligibility or authorization.
  • Establish and maintain a network of key contacts from first level customer reps to senior level management with various carriers to expedite and encourage valid eligibility.
Account Management, Administrative Functions, Business Development, Client Relations, Customer Service,  Data Entry.
Education and Training
: Business Administration, Expected in 2013
Kaplan University - ,

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School Attended

  • Kaplan University

Job Titles Held:

  • Receptionist
  • Administrator Coordinator/Trainer
  • Eligibility Coordinator


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