Receptionist Resume Example Hearst Communications

RECEPTIONIST

Summary

I am a dedicated and hard working college student. I have had extensive experience in childcare, food service, clerical work, and customer service.

Experience

Hearst Communications - ReceptionistLaredo , TX01/2016 - 01/2021

Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs and directed to appropriate personnel.
Organized and updated schedules and monthly calendar obligations for various levels of management and staff.
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Scheduled and confirmed appointments.
Maintained daily calendars, set appointments with clients and planned daily office events.
Coordinated and communicated with clients daily to gather pertinent information.
Rendered information to callers and drafted office emails.
Prepared, compiled and filed documents as well as reports presented to various parties.
Managed incoming calls.
Responded to customer concerns and issues.

City Of Ballwin - BabysitterBallwin , MO05/2020 - 08/2020

Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Read variety of books to children to promote language development skills.
Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
Devised activities helping promote physical and mental development.
Discussed new developments, misbehavior and concerns with parents or guardians.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Delivered direct, supervised care to children.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
Cooked nutritious meals to promote healthy diet and nutrition.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Accompanied children on outings to approved locations as well as after-school activities.
Assisted children with bathing and potty training to instill good hygiene from young age.
Enforced rules to teach manners and maintain safe environment.
Minimized TV and mobile device time by engaging children with games and physical books.
Assisted younger children with learning how to accomplish small, age-appropriate jobs.
Secured indoor and outdoor premises to protect children under care.
Prepared healthy and nutritious snacks and meals according to individual needs.
Balanced schedules to provide optimal rest, play and educational periods.
Calculated amount owed for services and collected payment from parents.
Recorded information about behavior, food service and medication dispensing.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Led children in tidying up and handwashing to teach responsibility.

Whataburger Restaurants Llc - Restaurant Team MemberDeer Park , TX03/2018 - 10/2018

Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Processed customers' payments and provided receipts.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Prepared and serve beverages to guests.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.

Mattingly Ford Title Services - Clerical Office Staff MemberCity , STATE05/2016 - 03/2018

Prepared packages for shipment by generating invoices and setting up courier deliveries.
Managed administrative activities for office, including client communication, scanning documents and distribution of mail.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Worked easily with office programs to carry out daily team clerical needs.
Kept office records organized and supplies well-stocked for optimal team performance.
Supported office clerical functions using word processing and other software, email and office machines.
Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.

Skills

Supply restocking
Food safety procedures
Guest experiences
Menu knowledge
Check payment processing
Price memorization
Food safety understanding
Safe food handling

Conflict Resolution
Personable nature
Behavior Management
Activity Planning
Meal and snack preparation
Follows directions
Responsible driver

Education and Training

High School DiplomaUniversity Of KentuckyCity, StateExpected in 05/2024

Resume Overview

School Attended

University Of Kentucky

Job Titles Held:

Receptionist
Babysitter
Restaurant Team Member
Clerical Office Staff Member

Degrees

High School Diploma

Receptionist Resume Example

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