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Receptionist Resume Example

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RECEPTIONIST
Summary

I am a dedicated and hard working college student. I have had extensive experience in childcare, food service, clerical work, and customer service.

Experience
Woods Chiropractic And Functional Health - ReceptionistLouisville, KY01/2016 - 01/2021
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Organized and updated schedules and monthly calendar obligations for various levels of management and staff.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Scheduled and confirmed appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Coordinated and communicated with clients daily to gather pertinent information.
  • Rendered information to callers and drafted office emails.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Managed incoming calls.
  • Responded to customer concerns and issues.
The Abell Family - BabysitterLouisville, KY05/2020 - 08/2020
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Read variety of books to children to promote language development skills.
  • Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
  • Devised activities helping promote physical and mental development.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Delivered direct, supervised care to children.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Accompanied children on outings to approved locations as well as after-school activities.
  • Assisted children with bathing and potty training to instill good hygiene from young age.
  • Enforced rules to teach manners and maintain safe environment.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Assisted younger children with learning how to accomplish small, age-appropriate jobs.
  • Secured indoor and outdoor premises to protect children under care.
  • Prepared healthy and nutritious snacks and meals according to individual needs.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Calculated amount owed for services and collected payment from parents.
  • Recorded information about behavior, food service and medication dispensing.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Led children in tidying up and handwashing to teach responsibility.
Chick-Fil-A Inc. - Restaurant Team MemberLouisville, KY03/2018 - 10/2018
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Processed customers' payments and provided receipts.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Prepared and serve beverages to guests.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Mattingly Ford Title Services - Clerical Office Staff MemberLouisville, KY05/2016 - 03/2018
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Managed administrative activities for office, including client communication, scanning documents and distribution of mail.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Worked easily with office programs to carry out daily team clerical needs.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
Skills
  • Supply restocking
  • Food safety procedures
  • Guest experiences
  • Menu knowledge
  • Check payment processing
  • Price memorization
  • Food safety understanding
  • Safe food handling
  • Conflict Resolution
  • Personable nature
  • Behavior Management
  • Activity Planning
  • Meal and snack preparation
  • Follows directions
  • Responsible driver
Education and Training
High School DiplomaUniversity Of KentuckyLexington, KYExpected in 05/2024
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Resume Overview

Companies Worked For:

  • Woods Chiropractic And Functional Health
  • The Abell Family
  • Chick-Fil-A Inc.
  • Mattingly Ford Title Services

School Attended

  • University Of Kentucky

Job Titles Held:

  • Receptionist
  • Babysitter
  • Restaurant Team Member
  • Clerical Office Staff Member

Degrees

  • High School Diploma

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