Receptionist Office Coordinator Data Entry resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Career Overview
Over 30 years' experience in the banking, real estate, and marketing industries. Detail oriented worker with administrative experience. I possess strong customer service skills and the ability to achieve individual and team goals.
Core Strengths
Problem resolution
Deadline-oriented
Employee training and development
Staff motivation
Self-starter
Microsoft Office
Accomplishments
Manage schedule & events and remind residents of any appointments at doctor, dentist, etc. and also arrange transportation for them. Give Outstanding customer service skills at all time Scheduling
Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
Research
Investigated and analyzed client complaints to identify and resolve issues.
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Work Experience
Receptionist/ Office Coordinator / Data Entry, 03/2013 - 06/2014 Msgcu – Saint Clair Shores, MI,
The primary goal of an Office Coordinator is to ensure that the 150 residents are well taken care of.
Offering solutions and recommendations tailored to their needs.
Manage schedule & events and remind residents of any appointments at doctor, dentist, etc. and also arrange transportation for them. Give Outstanding customer service skills at all time.
TELLER/ MEMBER SERVICE REPRESENTATIVE, 03/2012 - 12/2012 Mohawk Industries – Westerville, OH,
Open and close accounts, provide routine maintenance such as ordering checks, atm & debit cards
Responsible for selling travelers checks, money orders, cashier checks.
Member Service Representative, 08/2010 - 12/2011 Oceanfirst Financial Corp. – Cape May, NJ,
Responsible for the opening and servicing of member accounts.
Supervised tellers providing day to day leadership
Processed orders and coordinating product delivery
Customer Service Representative, 04/2007 - 05/2010 Selco Community Credit Union – Eugene, OR,
Helped customers by furnishing them information's about the banking services and introducing them with the new schemes to be launched from time to time. Reconciled the cash drawer as well.
Allowed customers access to safe deposit boxes, following specified procedures. May monitor and review financial institution's security procedures and control access to vault.
Counted and recorded currency and coin in vault.
Realtor/ Leasing Agent, 10/2005 - 03/2007 HOLLYWOOD BEACH REALTY – City, STATE,
I ensure that rental applications were processed in a timely manner.
Completed lease agreements and inspected move-in with new tenants.
Made sure the units were ready for tours.
Followed up with prospective tenants.
Head Teller, 10/1998 - 04/2000 NATBANK – City, STATE,
Kept data of banking transactions. Making calls, sending mails, writing letters and apprising and performed the seniors about new developments taking place in the banking sector Collected the checks, drafts the correspondence.
Introduced customer through calls with the products and services offered by bank. Maintained the records on the budget including the salaries of the employees and expenditures to be done on securities
Member Service Representative / Head Teller, 02/1988 - 02/1998 BANK OF AMERICA – City, STATE,
Ensured all procedures and standards are followed by the teller team.
Assisted in administration of policies and procedures, performance management, vault cash management
Handled ATM machines and office equipment administration
Identified and worked on areas to raise the level of service provided.
Recognized sales and referral opportunities and referred customers
Teller Associate, 01/1982 - 06/1987 SUNTRUST BANK – City, STATE,
Learning of policies and procedures
Some duties of a cashier are: Greet customers with a smile Accept deposits from customers and credit the account into their bank accounts Accept withdrawal requests from customer
responsible for attending to customer requests like cash deposits, cash withdrawals
Educational Background
License: Real Estate, Expected in 2005 - Gold Coast School of Real Estate - , GPA: Gold Coast School of Real Estate: Real Estate License: Realtor 2005
: BANK OF AMERICA, Expected in 1988 - American Institute of Banking - , GPA: American Institute of Banking: BANK OF AMERICA 1988 Principles of Banking: Law and Banking Principles Examine the categories of bank products & services. Teller fundamentals such as handling checks, processing transactions, Cash handling, cash balancing. Providing quality customer service in a fast pace environment.
: Drafting & Design Technology, Expected in 1975 - COLLEGE LASALLE MONTREAL - , GPA: COLLEGE LASALLE MONTREAL, Canada Liberal Arts, Design & Marketing : 1972-1975 Drafting & Design Technology : 1972-1975
Professional Affiliations
TELLER/ MEMBER SERVICE REPRESENTATIVE
Languages
Fluent in French.
Skills
Cash, Cash Management, Forecasting, Performance Management, Sales, Sales And, Cashier, Associate, Cash Deposits, Credit, Greet, Customer Service, Receptionist, Retail Sales, Access, Customer Service Representative, Security, Drafting, Marketing, Lease Agreements, Leasing, Budget, Correspondence, Securities, Data Entry, Solutions, For Selling, Maintenance, Ordering, And Marketing, Confident, Detail Oriented, Real Estate, Cash Handling
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