Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Hello! My name is Jessica. I'm someone who gives their all in any situation that is presented to me. I lean towards being more creative and outgoing than logical, but don't let that fool you when it comes to the heavy thinking and decision making. I have experience in a multitude of different things and I have worked in several different fields to get a better feel of life. My passions are seeing others reach their fullest potential and achieve anything they set their minds to. I love positivity and making sure people know that they matter or that what they are doing is valuable to themselves. My biggest goal is to work in the educational field so that I am able to show younger peers that their passions are amazing and that they should strive to create a place for themselves that allows them to excell forward. Education is something very dear to me and has been a part of my family since I could remember. I want to make sure that younger minds know they have a bright and powerful future.

Thank you for taking the time to look this over and I hope you have a fantastic day!

  • Service Provider Communication
  • Verbal and Written Communication
  • Interdepartmental Collaboration
  • Logistics Integrations
  • Detail-Oriented
  • Maintenance and Repair Orders
  • Corporate Logistics
  • Shipment Tracking
  • Materials Monitoring
  • Worker Supervision
  • Equipment Maintenance
  • Critical Thinking
  • Standards Documentation
  • Issue Resolution
  • Decision Making
  • Customer Service
  • Recruiting and Interviewing
  • Schedule Management
  • Inventory Oversight
  • Improvements Recommendations
  • Accounting Software
  • Problem Solving
  • Relationship Building
  • Time Management
  • Work Planning and Prioritization
  • Warehouse Safety
  • Loading and Unloading
  • Hazardous Material Handling
  • Cleaning and Sanitizing
  • Team Collaboration
  • Management Development
  • Heavy Lifting
  • Experience with Diverse Student Populations
  • School Policy and Rules Enforcement
  • Computer and Microsoft Office Skills
  • Enthusiasm for Students and Teaching
  • Organizational and Planning Skills
  • Communication and Interpersonal Skills
  • Positive Attitude and Energetic
  • Strong Work Ethic and Dependable
  • Grading and Reviewing Student Work
  • Flexible Work Schedule
  • Role Playing and Interaction Methods
  • Conflict Resolution
  • Caring and Empathetic Demeanor
  • Art and Handcraft Demonstrations
Work History
09/2017 to 04/2021 Receiving Manager Rack Room Shoes Inc. | Olathe, KS,
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Enhanced performance of receiving dock associates through training, guidance and motivation.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Improved distribution efficiency with design, development and testing of embedded software applications.
  • Managed inbound receiving departments.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Boosted team performance with enhanced employee evaluation processes.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Gathered and processed merchandise returns.
  • Unloaded, sorted and stored incoming merchandise.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Worked with sales managers to drive and monitor sales prospecting.
  • Operated forklifts, lift trucks and hand trucks to move items around warehouse.
  • Built commercial strategies with management to grow existing accounts, penetrate new customers and markets, and launch new products.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
  • Pulled, verified and packaged items for shipment.
  • Supported outside sales personnel on customer-related efforts and visits to grow sales.
  • Prepared shipping documents and invoices, processed payments and fielded client questions.
  • Conducted training programs with employees to promote familiarity with company products and applications.
  • Oversaw marketing communications, advertising, and events.
  • Managed product pricing and program costs with key executives.
  • Determined most cost-effective procedures and routes for shipments.
  • Held responsibility for both profits and losses of business.
  • Developed technical case studies, customer success stories, and product data resources.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Developed and refined compelling, differentiated value proposition, as well as positioning and messaging for company's offerings.
  • Oversaw evaluation and onboarding of new suppliers as appropriate to broaden client portfolio and mitigate risk.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Helped customers complete purJessicas, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Informed customers of current store promotions to encourage additional sales purJessicas.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Greeted customers and helped with product questions, selections and purJessicas.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Issued receipts and processed refunds, credits or exchanges.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Answered questions about store policies and addressed customer concerns.
08/2012 to 08/2017 Activity Leader Family Ymca Of Greater Augusta | Augusta, GA,
  • Collaborated with administration to assess needs and develop initial ideas.
  • Maintained master calendar of events and organized volunteers.
  • Designed wide variety of activities to stimulate interest, involvement and engagement of patients.
  • Performed assessments on activity programs to determine what specific activities were suitable.
  • Kept activity rooms and equipment organized and clean.
  • Managed safety concerns and adhered to all compliance requirements.
  • Assisted in implementing programs to meet needs of individuals with developmental disabilities.
  • Organized activities for students and created welcoming and supportive environment to encourage participation.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
  • Maintained running inventory of supplies and purJessicas to monitor budget expenditures.
  • Arranged outings as part of recreational program.
  • Worked with families and children.
  • Planned activities for others to take part in during Summer.
  • Made sure children and families were safe during activity hours.
  • Helped children find parents if ever lost.
  • Communicating with families and children during activities.
  • Planning future events.
  • Staff scheduling.
  • Working with a small team of individuals.
  • Mascot.
  • Food preparation, tools, and handling sensitive goods.
  • Reading to children during certain events.
  • Entertaining families and children.
06/2012 to 08/2012 Sales Associate Transperfect | Maynard, MA,
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared large cash deposits with zero discrepancies.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Boosted sales by conferring with customers to evaluate purJessica requirements and recommend best-fit company offerings.
  • Processed product returns and assisted customers with other selections.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Increased sales by offering advice on purJessicas and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Implemented up-selling strategies such as recommending accessories and complementary purJessicas to boost revenue.
Expected in 07/2023 Bachelor of Arts | English Education Texas Woman's University, Denton, TX GPA:
Expected in 07/2017 Associate of Arts | Liberal Arts And General Studies Hill College, Hillsboro, TX GPA:
Expected in 06/2012 High School Diploma | Cleburne High School, Cleburne, TX GPA:

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School Attended

  • Texas Woman's University
  • Hill College
  • Cleburne High School

Job Titles Held:

  • Receiving Manager
  • Activity Leader
  • Sales Associate


  • Bachelor of Arts
  • Associate of Arts
  • High School Diploma

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