LiveCareer-Resume

receiving manager resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Skilled Receiving Manager with good training, problem-solving and planning abilities. Ready to bring 10 years of related experience to a challenging new role. Hands-on style and proactive mindset. Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in POS software. Dedicated, professional Receiving Manager with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Service Provider Communication
  • Inventory Management Software
  • Maintenance and Repair Orders
  • Pallet Jack Operation
  • Basic Mathematical Calculations
  • Stockroom Organization
  • Improvement Recommendations
  • Emergency Operating Procedures
  • Critical Thinking
  • Receivables Management
  • Vendor Returns Processing
  • Interdepartmental Collaboration
  • Compliance Regulations
  • Workforce Management
  • Hazardous Material Handling
  • Shrinkage Control
  • Inventory Reconciliation
  • Incoming Shipments Review
  • Freight Handling
  • Defective Product Removal and Disposal
  • Daily Operations Management
Education
Adult And Community Education, Columbus City Schools Columbus, OH Expected in GED : - GPA :
Certifications

Forklift

Cardboard Baler

Dispensing Propane

Hazmat

Welding Gases

Accomplishments
  • Supervised team of 3 to 6 staff members.
  • While employed with Tractor supply I was promoted twice.
  • Throughout my service received several awards from customer, co workers , district manager, store manager(s) including managers at other stores and corporate for excellent customer service and exceptional job performance.
Work History
Sportsman's Warehouse - Receiving Manager
Erie, PA, 07/2012 - 07/2022
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Unloaded, sorted and stored incoming merchandise.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Gathered and processed merchandise returns.
  • Enhanced performance of receiving dock associates through training, guidance and motivation.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Performed freight processing functions, assisting associates with irregularities in all incoming and ougoing freight.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than 20 packages per day.
  • Expedited resolutions of shipping errors and packaging mistakes.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Reduced waste by 90% with staff supervision and using first-in first-out method.
  • Promoted brand at industry events and through ongoing networking efforts.
Bristol Farms - Team Lead 1
Manhattan Beach, CA, 07/2012 - 07/2022

Coached team members in techniques necessary to complete job tasks.

  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Participated in cross-functional team-building activities.
  • Directed and supervised team of 5 engaged in stocking and customer service development.
  • Operated material moving equipment to move heavy loads and maintain production levels.
  • Operated production machinery safely to reduce workplace accidents.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Opened and closed store 3 to 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Counted out cash drawers and balanced totals.
  • Received and counted money.
  • Processed cash, credit, debit and check payments.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Opened inventory boxes and restocked shelves.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Accepted and processed customer returns.
  • Rotated stock according to dates and protocols.
  • .
  • Broke down boxes and disposed of trash.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Monitored security areas during busy periods.
  • Directed customers to correct store locations.
Country Corner - Front End Cashier
City, STATE, 05/2010 - 07/2012
  • Greeted customers and responded to requests for information.
  • Processed credit card, and EBT payments with electronic computer system.
  • Helped customers complete purchases and locate items.
  • Maintained organized and orderly front end and removed debris.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Operated register system to process new purchases, item returns and merchandise exchanges.
  • Approached every question or concern with calm and level-headed approach.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Informed front end manager of equipment repair and replacement needs to maintain operations.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

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Resume Overview

School Attended

  • Adult And Community Education, Columbus City Schools

Job Titles Held:

  • Receiving Manager
  • Team Lead 1
  • Front End Cashier

Degrees

  • GED

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