Real Estate Sales Agent resume example

• Maintained order in building and on grounds of A Level 5 prison.
• Assigned daily tasks and responsibilities to employees and filled out daily work logs.
• Managed 30 employees and supervised 800+ offenders in Youthful Offender and Psychiatric prison facility.
• Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
• Supervised visitation and checked all visitors for proper identification and contraband.
• Oversaw assigned trips, maintaining security of staff, Inmates and public at all times.
• Coordinated shakedowns to locate and remove unauthorized items.
• Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Managed various training courses by developing curricula, instructions, documents and written tests.
• Checked tracking systems for student and instructor leaves, attendance scores and overall performance.
• Identified and communicated to management regarding areas needing additional training.
• To summarize I had to use high level communication skills to deal appropriately with Staff and Inmates on a daily basis, to ensure a peaceful orderly environment. I also trained staff in all of the general subjects as well as the following high liabilities. Firearms, Defensive Tactics, and First Aid CPR.
• I was the Field Training Coordinator since 2016 and still active in training.
• Special Units assigned to were
• Honor guard
• Riot Squad
• Strike Team and Crisis Negotiation team
• Boot camp for youthful offenders
• Special Housing environments for almost 18 years, as I started in 1990 and had 2 breaks in service.

During this time in my Life I moved back and forth between the law Enforcement and real estate fields. My work experience includes

ERA Neil Fischer Realty

Coldwell Banker Ricker Realty

DA Pruett Properties

C21 Carlino Realty

additionally

some of these were part time as I was full time employed at Florida Dept of Corrections. Also in the early 1990's I worked for the Lake County Sheriffs Dept in the County Jail. This is also when I began my career in State of Florida Dept of Corrections as a Drill Sergeant.

Throughout my career I have had to deal with people from all areas of the country and other countries. I have been very good at keeping situations under control in the prison, and keeping my customers happy in Real Estate. I have found the best way for me in Real Estate is to have an understanding that I am not a sales person but a coordinator in finding what it is my customer is looking for, what "their" wants and needs are. Additionally understand how the customer defines their "why" and guide them in fulfilling those goals.

I have trained a great number of Officers at the prison and I have taught them about making this team as strong as a family. This core belief has helped me accelerate my trainees to positions such as Sergeant within 14 months several Lieutenants with in 3 years and two Captains in under 5 years. I am proud of my younger team members and i believe they are ready to take over the Department now. I feel as if one should want to leave somewhere in better condition than when they arrived, and I feel at this point I have done that.