Ramp Reports Ramp Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Self-motivated and organized professional with over 6 years experience with airline industry seeks new challenges and opportunities for professional growth and advancement.
  • Multitasking skills
  • Conflict resolution
  • Adaptable
  •  Ability to lift 60+lbs
  • Interpersonal skills
  • Excel and Microsoft proficient
  • Qik and Sabre
Work History
Ramp Reports / Ramp Manager, 03/2015 to Current
FedexBrookfield, ,
  •  Prepared staffing schedule to ensure agents were strategically utilized. 
  • Correct non-compliant behavior and impose disciplinary action when required.
  • Implement company policies and procedures in all ramp department.
  • Ensuring departing/arriving flights goes in/out in a safe and timely manner.
  • Coaching and developing agents.
  • Delegating flights
  • Prepared proper paperwork associated with each flight to ensure accuracy.
Ramp Agent, 05/2014 to 03/2015
Piedmont AirlinesCity, ,
  • Loaded and off loaded luggage and cargo.
  • Marshall and push back aircraft safely.
  • Picked up and transported cargo/baggage to and from aircrafts.
  • Complied with all safety procedures and station policies
  • Monitored passenger safety during boarding and deplaning.
Customer service / POC agent , 07/2011 to 05/2014
  • Addressed passengers/concerns about delayed and canceled flights and resolved issue through rebooking them onto next available flight or alternative city.
  • Issue travel/hotel vouchers for passengers on overbooked and canceled flights.
  • Announced flight status updates and information about gate changes over airport\'s intercom.
  • Monitored incoming delayed flights and misconnecting passengers through gate manager/passor and protected those passengers misconnecting by rebooking them onto the next available flight.
  • Greet misconnecting passengers at their gate with new boarding passes.
High School Diploma : , Expected in 2010
Williamstown High - Williamstown,

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Resume Overview

School Attended
  • Williamstown High
Job Titles Held:
  • Ramp Reports / Ramp Manager
  • Ramp Agent
  • Customer service / POC agent
  • High School Diploma

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