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ramp agent lead resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Flexible hard worker ready to learn and contribute to team success. Deadline-driven individual with experience working in commercial aviation industry. Personable and efficient with exemplary communication skills. Over years of experience as ramp agent for US-based airline. Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flight line conditions and ready to shift focus to meet departure schedules. Known for team attitude and dedication to task completion.

Skills
  • Arrival/departure procedures
  • Security processes
  • Leadership
  • PPE use
  • Customer service
  • FAA regulations
  • Traveler escort
Education and Training
Virginia Western Community College Roanoke, VA Expected in : Business Administration And Management / IT - GPA :
Certifications
  • Licensed EPA Universal Certification - 2022
Experience
Allied Universal - NVG OPERATOR
Largo, FL, 01/2022 - Current
  • Hand-assembled high-tech goggles
  • Inspected finished products to verify conformity to quality standards.
  • Maintained production and quality documentation.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
  • Hand-assembled needed parts with bolts and screws.
City Of Brownsville - Ramp Agent Lead
Brownsville, TX, 02/2020 - 10/2022
  • Coordinated day-to-day schedules, tasks and positions for ground crew.
  • Inspected aircraft components and equipment for cracks, breaks and leaks.
  • Guided aircraft hand signals and batons to promote safe ground travel.
  • Loaded, stowed, and unloaded baggage or cargo for crew or passengers.
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Managed Managed mechanical, cabin and cargo services for inbound and outbound flights.
  • Connected electrical power units and service hoses to aircraft.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Collected, sorted and checked baggage tags against flight lists.
  • Utilized mathematical functions to interpret aircraft weight and balance loading instructions.
  • Inspected finished products to verify conformity to quality standards.
Securitas Security Services USA - Security Guard Lead
City, STATE, 01/2016 - 01/2020
  • Conducted needs assessments and worked closely with leaders to correct problems and implement improvements.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Responded to and thoroughly investigated reported incidents to protect company assets.
  • Surveyed multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Guarded restricted areas to prevent unauthorized entry.
  • Monitored and secured building entrances to prevent unauthorized entry.
  • Monitored access control systems and key code records for suspicious activities.
  • Operated surveillance cameras, monitors and other equipment.
Dynax American (Temp Agency) - Security Guard
City, STATE, 10/2012 - 08/2014
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Surveyed multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Detected and reported unauthorized personnel and activities.
  • Responded to alarms and disturbances to maintain safety.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Managed employee access, security roles and permissions.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Monitored premises and recorded activity in daily officer reports.
  • Immediately reported safety hazards for remediation response.
  • Wrote detailed reports regarding daily security activities and notable incidents.
  • Demonstrated public safety dedication through thorough patrolling of community events.
Company Name - Machine Disk Inspector
City, State, 04/2011 - 01/2012
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Identified acceptable components and rejected defective products.
  • Filled out and submitted logs and paperwork on-time.
Languages
French :
Professional
Negotiated :
Creole :
Native/ Bilingual
Negotiated :

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Resume Overview

School Attended

  • Virginia Western Community College

Job Titles Held:

  • NVG OPERATOR
  • Ramp Agent Lead
  • Security Guard Lead
  • Security Guard
  • Machine Disk Inspector

Degrees

  • Some College (No Degree)

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