Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Enthusiastic radiology scheduler eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of radiology exams and medical terminology and training in patient prep and care, x-rays, front and back office medical assistant duties, and safety guidelines. Motivated to learn, grow and excel in the medical field.

  • Cross-functional collaboration
  • Patient confidentiality
  • Workplace safety
  • Organization and Time management
  • Critical thinking
  • First Aid/CPR
  • Responsible
  • Teamwork
  • Flexible & Adaptable
  • Compassion
  • Multitasking abilities
  • Self-motivated professional
  • Information documentation
  • Charting expertise
  • Understands medical procedures and terminology
  • Calm level-headed under duress
  • Excellent customer service, phone etiquette and professionalism
  • Venipuncture, Accu Check, Vitals, EKG and UA
  • Knowledgeable of MRI, CT Scan, Fluoroscopy and Ultrasound procedures.
  • Proficient in Accounting (AP,AR), clerical, phone answering, reception front desk work
  • Type - 45-60 wpm
  • Proficient in Word, PowerPoint and Excel
  • Carestream Vue Pacs,Spring Charts,Erad Pacs.
Work History
09/2018 to Current Radiology Scheduler Central Oregon Radiology Assoc., P.C. | Bend, OR,
  • Supported patients by keeping private and confidential information concealed in adherence to regulations and procedures.
  • Noted individual patient risk factors such as allergens to contrast agents and made every available accommodation.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled numerous calls per 5-7 minutes to address customer inquiries and concerns.
  • Supported patient physical and emotional comfort by taking care in positioning, responding to questions and using effective calming strategies.
  • Interviewed patients and reviewed documented histories to gain solid picture of relevant data.
  • Collected progress notes in order to submit for patient insurance authorizations as well as worked on proper order for STAT exams.
  • Assisted medical records with submitting authorized patient release reports and CD image requests. Verbally providing referring physicians with results on STAT exams.
  • Assisted helpdesk line with overseas scheduling department on any questions about scheduling, procedures, pricing and insurance info.
  • Filled in as switchboard forwarding calls and directing them to direct sites, radiologists or site specific questions.
  • Provided emails sent to marketing team on new doctors, updating referring physician offices, portal access/helpdesk requests and requests for requisition forms for scheduling purposes.
  • Providing patients with appointment information such as site addresses, exam preps and diets, what to expect and what to provide on their exam day.
05/2018 to 08/2018 Back Office Medial Assistant Tarzana Endocrine And Medical Group | City, STATE,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Read and recorded all vitals
  • Charting, tracking patients, filing and printing out lab orders.
  • Prepared patient rooms prior to their arrival.
  • Sensitive to needs of geriatric patients.
  • Comforted patients and provided them with reassurance and encouragement.
  • Promoted personal and co-worker safety.
  • Performed Venipunctures and administered immunizations and vaccines.
  • Provided coverage for Head Doctors secretary upon leave of absence.
  • Properly filled out lab orders for outside lab as well as requisitions for in house labs.
  • Assisted with coverage for four different doctors when needed as well as floater for walk in lab work.
11/2017 to 03/2018 Limited XT/MA Back Office Extern Santa Clarita Imaging | City, STATE,
  • Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
  • Performed x-rays in timely efficient manner, keeping up with appointment schedule.
  • Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.
  • Documented patient data and histories and updated charts with current information.
  • Positioned patients for optimal comfort and set up effective sterile fields before procedures.
  • Maintained examination rooms and restocked medical and radiologic supplies.
  • Checked equipment each day and reported major malfunctions to supervisor for attention.
  • Managed paperwork consistently, including admissions forms, patient instructions and consent documentation.
  • Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
  • Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
  • Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
  • Executed various types of diagnostic imaging procedures on patients ranging in age from toddler to adult.
  • Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
  • Checked all imaging equipment after every use to verify proper functioning.
  • Reviewed and evaluated developed x-rays, video tape or computer-generated information to determine satisfaction of images for diagnostic purposes.
  • Used radiation safety measures and protection devices to comply with government regulations and to maintain safety of patients and staff.
Expected in No Degree | Accounting Murry Bergtraum High School For Business Careers, New York, NY GPA:
  • Continuing education in Babylon High School at night in order to work during the day.
  • Majored in Accounting
  • Completed - Was part of Student work program
Expected in High School Diploma | West Babylon High School, West Babylon, NY, GPA:
Expected in No Degree | Liberal Arts And Sciences Suffolk County Community College, Brentwood, NY, GPA:

1 year completed.

Moved - Job Transfer from NY to California

Expected in No Degree | Fashion Design Art Institute of North Hollywood, North Hollywood, CA, GPA:

Completed 1.5 years

  • Continuing education in Medical field
Expected in 05/2021 Certification | Certified Phlebotomy Technician 1 Phlebotomy Training Specialists, Panorama City, CA, GPA:
Expected in 03/2018 Diploma | Limited X-Ray Tech / Back Office Medical Assistant Brightwood College - North Hollywood, North Hollywood, CA GPA:
  • Limited XT and Back Office MA Training - 3 years
  • PT - Phlebotomy Technician - 2021

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School Attended

  • Murry Bergtraum High School For Business Careers
  • West Babylon High School
  • Suffolk County Community College
  • Art Institute of North Hollywood
  • Phlebotomy Training Specialists
  • Brightwood College - North Hollywood

Job Titles Held:

  • Radiology Scheduler
  • Back Office Medial Assistant
  • Limited XT/MA Back Office Extern


  • No Degree
  • High School Diploma
  • No Degree
  • No Degree
  • Certification
  • Diploma

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