, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic radiology scheduler eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of radiology exams and medical terminology and training in patient prep and care, x-rays, front and back office medical assistant duties, and safety guidelines. Motivated to learn, grow and excel in the medical field.
Skills
Cross-functional collaboration
Patient confidentiality
Workplace safety
Organization and Time management
Critical thinking
First Aid/CPR
Responsible
Teamwork
Flexible & Adaptable
Compassion
Multitasking abilities
Self-motivated professional
Information documentation
Charting expertise
Understands medical procedures and terminology
Calm level-headed under duress
Excellent customer service, phone etiquette and professionalism
Venipuncture, Accu Check, Vitals, EKG and UA
Knowledgeable of MRI, CT Scan, Fluoroscopy and Ultrasound procedures.
Proficient in Accounting (AP,AR), clerical, phone answering, reception front desk work
Supported patients by keeping private and confidential information concealed in adherence to regulations and procedures.
Noted individual patient risk factors such as allergens to contrast agents and made every available accommodation.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Handled numerous calls per 5-7 minutes to address customer inquiries and concerns.
Supported patient physical and emotional comfort by taking care in positioning, responding to questions and using effective calming strategies.
Interviewed patients and reviewed documented histories to gain solid picture of relevant data.
Collected progress notes in order to submit for patient insurance authorizations as well as worked on proper order for STAT exams.
Assisted medical records with submitting authorized patient release reports and CD image requests. Verbally providing referring physicians with results on STAT exams.
Assisted helpdesk line with overseas scheduling department on any questions about scheduling, procedures, pricing and insurance info.
Filled in as switchboard forwarding calls and directing them to direct sites, radiologists or site specific questions.
Provided emails sent to marketing team on new doctors, updating referring physician offices, portal access/helpdesk requests and requests for requisition forms for scheduling purposes.
Providing patients with appointment information such as site addresses, exam preps and diets, what to expect and what to provide on their exam day.
05/2018 to 08/2018Back Office Medial AssistantTarzana Endocrine And Medical Group | City, STATE,
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Provided clerical support to company employees by copying, faxing and filing documents.
Assisted coworkers and staff members with special tasks on daily basis.
Read and recorded all vitals
Charting, tracking patients, filing and printing out lab orders.
Prepared patient rooms prior to their arrival.
Sensitive to needs of geriatric patients.
Comforted patients and provided them with reassurance and encouragement.
Promoted personal and co-worker safety.
Performed Venipunctures and administered immunizations and vaccines.
Provided coverage for Head Doctors secretary upon leave of absence.
Properly filled out lab orders for outside lab as well as requisitions for in house labs.
Assisted with coverage for four different doctors when needed as well as floater for walk in lab work.
11/2017 to 03/2018Limited XT/MA Back Office ExternSanta Clarita Imaging | City, STATE,
Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
Performed x-rays in timely efficient manner, keeping up with appointment schedule.
Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.
Documented patient data and histories and updated charts with current information.
Positioned patients for optimal comfort and set up effective sterile fields before procedures.
Maintained examination rooms and restocked medical and radiologic supplies.
Checked equipment each day and reported major malfunctions to supervisor for attention.
Managed paperwork consistently, including admissions forms, patient instructions and consent documentation.
Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
Executed various types of diagnostic imaging procedures on patients ranging in age from toddler to adult.
Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
Checked all imaging equipment after every use to verify proper functioning.
Reviewed and evaluated developed x-rays, video tape or computer-generated information to determine satisfaction of images for diagnostic purposes.
Used radiation safety measures and protection devices to comply with government regulations and to maintain safety of patients and staff.
Education
Expected in No Degree | AccountingMurry Bergtraum High School For Business Careers, New York, NYGPA:
Continuing education in Babylon High School at night in order to work during the day.
Majored in Accounting
Completed - Was part of Student work program
Expected in High School Diploma | West Babylon High School, West Babylon, NY, GPA:
Expected in No Degree | Liberal Arts And SciencesSuffolk County Community College, Brentwood, NY, GPA:
1 year completed.
Moved - Job Transfer from NY to California
Expected in No Degree | Fashion DesignArt Institute of North Hollywood, North Hollywood, CA, GPA:
Completed 1.5 years
Continuing education in Medical field
Expected in 05/2021Certification | Certified Phlebotomy Technician 1Phlebotomy Training Specialists, Panorama City, CA, GPA:
Expected in 03/2018Diploma | Limited X-Ray Tech / Back Office Medical AssistantBrightwood College - North Hollywood, North Hollywood, CAGPA:
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