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Radiology Scheduler Resume Example

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RADIOLOGY SCHEDULER
Skills
  • Cross-functional collaboration
  • Patient confidentiality
  • Workplace safety
  • Organization and Time management
  • Critical thinking
  • First Aid/CPR
  • Responsible
  • Teamwork
  • Flexible & Adaptable
  • Compassion
  • Multitasking abilities
  • Self-motivated professional
  • Information documentation
  • Charting expertise
  • Understands medical procedures and terminology
  • Calm level-headed under duress
  • Excellent customer service, phone etiquette and professionalism
  • Venipuncture, Accu Check, Vitals, EKG and UA
  • Knowledgeable of MRI, CT Scan, Fluoroscopy and Ultrasound procedures.
  • Proficient in Accounting (AP,AR), clerical, phone answering, reception front desk work
  • Type - 45-60 wpm
  • Proficient in Word, PowerPoint and Excel
  • Carestream Vue Pacs,Spring Charts,Erad Pacs.
Professional Summary

Enthusiastic radiology scheduler eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of radiology exams and medical terminology and training in patient prep and care, x-rays, front and back office medical assistant duties, and safety guidelines. Motivated to learn, grow and excel in the medical field.

Work History
Radiology Scheduler, 09/2018 to Current
Company Name - City, State
  • Supported patients by keeping private and confidential information concealed in adherence to regulations and procedures.
  • Noted individual patient risk factors such as allergens to contrast agents and made every available accommodation.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled numerous calls per 5-7 minutes to address customer inquiries and concerns.
  • Supported patient physical and emotional comfort by taking care in positioning, responding to questions and using effective calming strategies.
  • Interviewed patients and reviewed documented histories to gain solid picture of relevant data.
  • Collected progress notes in order to submit for patient insurance authorizations as well as worked on proper order for STAT exams.
  • Assisted medical records with submitting authorized patient release reports and CD image requests. Verbally providing referring physicians with results on STAT exams.
  • Assisted helpdesk line with overseas scheduling department on any questions about scheduling, procedures, pricing and insurance info.
  • Filled in as switchboard forwarding calls and directing them to direct sites, radiologists or site specific questions.
  • Provided emails sent to marketing team on new doctors, updating referring physician offices, portal access/helpdesk requests and requests for requisition forms for scheduling purposes.
  • Providing patients with appointment information such as site addresses, exam preps and diets, what to expect and what to provide on their exam day.
Back Office Medial Assistant, 05/2018 to 08/2018
Company Name - City, State
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Read and recorded all vitals
  • Charting, tracking patients, filing and printing out lab orders.
  • Prepared patient rooms prior to their arrival.
  • Sensitive to needs of geriatric patients.
  • Comforted patients and provided them with reassurance and encouragement.
  • Promoted personal and co-worker safety.
  • Performed Venipunctures and administered immunizations and vaccines.
  • Provided coverage for Head Doctors secretary upon leave of absence.
  • Properly filled out lab orders for outside lab as well as requisitions for in house labs.
  • Assisted with coverage for four different doctors when needed as well as floater for walk in lab work.
Limited XT/MA Back Office Extern, 11/2017 to 03/2018
Company Name - City, State
  • Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
  • Performed x-rays in timely efficient manner, keeping up with appointment schedule.
  • Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.
  • Documented patient data and histories and updated charts with current information.
  • Positioned patients for optimal comfort and set up effective sterile fields before procedures.
  • Maintained examination rooms and restocked medical and radiologic supplies.
  • Checked equipment each day and reported major malfunctions to supervisor for attention.
  • Managed paperwork consistently, including admissions forms, patient instructions and consent documentation.
  • Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
  • Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
  • Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
  • Executed various types of diagnostic imaging procedures on patients ranging in age from toddler to adult.
  • Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
  • Checked all imaging equipment after every use to verify proper functioning.
  • Reviewed and evaluated developed x-rays, video tape or computer-generated information to determine satisfaction of images for diagnostic purposes.
  • Used radiation safety measures and protection devices to comply with government regulations and to maintain safety of patients and staff.
Education
No Degree: : AccountingMurry Bergtraum High School For Business Careers - City, State
  • Continuing education in Babylon High School at night in order to work during the day.
  • Majored in Accounting
  • Completed - Was part of Student work program
High School DiplomaWest Babylon High School - City
No Degree: : Liberal Arts And SciencesSuffolk County Community College - City

1 year completed.

Moved - Job Transfer from NY to California

No Degree: : Fashion DesignArt Institute of North Hollywood - City

Completed 1.5 years

  • Continuing education in Medical field
Certification: : Certified Phlebotomy Technician 1, 05/2021Phlebotomy Training Specialists - City
Diploma: : Limited X-Ray Tech / Back Office Medical Assistant, 03/2018Brightwood College - North Hollywood - City, State
Certifications
  • Limited XT and Back Office MA Training - 3 years
  • PT - Phlebotomy Technician - 2021
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Resume Overview

School Attended

  • Murry Bergtraum High School For Business Careers
  • West Babylon High School
  • Suffolk County Community College
  • Art Institute of North Hollywood
  • Phlebotomy Training Specialists
  • Brightwood College - North Hollywood

Job Titles Held:

  • Radiology Scheduler
  • Back Office Medial Assistant
  • Limited XT/MA Back Office Extern

Degrees

  • No Degree : : Accounting
    High School Diploma
    No Degree : : Liberal Arts And Sciences
    No Degree : : Fashion Design
    Certification : : Certified Phlebotomy Technician 1 , 05/2021
    Diploma : : Limited X-Ray Tech / Back Office Medical Assistant , 03/2018

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