Engineering Technician looking to branch out and put the recent education to
use. Versatile skills that have been demonstrated
to be effective working independently as well in a team setting. Innovative thinker who is driven to find
solutions with skill and accuracy.
Strong mechanical aptitude
Keen eye for detail
Six Sigma Certification
11/2011 - Current
Hypertherm, Inc － Hanover, NHR&D Lab Technician
Summary: Work with engineer to perform test, construct test equipment, and collect data to support the development of cutting processes.
Run test and collect and analyze data to provide feedback to engineer.
Basic understanding of Solid works and ProNest software.
06/2008 - 11/2011
Hypertherm, Inc － Hanover, NHTest Technician
Summary: Responsible for testing and troubleshooting all systems before shipping.
Detailed knowledge of plasma cutting systems.
Expertise handling of high voltage electronics.
Requested by senior leaders to assist in Kaizens (problem solving methodology learning) for groups throughout the company.
Hypertherm, Inc － Hanover, NHCIA Manager
Due to unprecedented slow business in 2009-2010, I took advantage of Hypertherm's offer to experience different opportunities throughout the company.
Scheduled and led CIA walkthroughs with Management Team.
Managed database on all CIA activities.
Solved CIA Champion issues and assisted CIA Champions in all aspects of their duties.
07/2003 - 06/2008
Twin States Harley-Davidson, Inc － NHMaster Service Technician
Summary: As lead technician in a staff of six, I was responsible for diagnosing and repairing mechanical and electrical problems as well as ensuring quality and accurate work from the other technicians.
Assist sales staff with customers looking for performance specific upgrades to best enhance their riding style.
Performed high end technical tasks on vehicles while maintaining extreme care and the priority of customer safety.
Enhanced the Dealership's leadership reputation for regional expertise in engine performance enhancements.
Provided advanced technical equipment training to lower level technicians.
Selected for advanced Harley-Davidson University training on an ongoing semi-annual basis.
Developed a high level of expertise in all computer assisted applications supporting the Service Department and all Dealership operations.
06/2002 - 07/2003
Orlando, FLTire Technician
Removed and installed tires on customers' vehicles.
Test drove vehicles that had customer complaints to diagnose and repair tires installation issues.
Organized and maintained over 3000 tires in warehouse.
Worked full time at Tire Kingdom while at school at Motorcycle Mechanics Institute.
05/2001 - 01/2002
Twin States Harley-Davidson, Inc － NHService Coordinator
Assisted in day to day operation of Service Department including helping.
technicians, supporting the service writer and detailing motorcycles.
Villanova University － Philadelphia, PA, USASix SigmaLean Six Sigma Black Belt certificate
Franklin Pierce University － Rindge, NH, USABachelor of Science: Business Management
Motorcycle Mechanics InstituteOrlando, FLMaster of Service Technology
CNC, electronics, engineer, leadership, mechanical, problem solving, processes, quality, repairing, safety, Solid works, test equipment, troubleshooting