Quality Lead (Incoming Quality Control) Resume Example Hanwha Q Cells

QUALITY LEAD (INCOMING QUALITY CONTROL)

Summary

A dedicated, highly motivated, analytical, results-driven, and detail-oriented operations analyst. Experienced in key leadership and management of a manufacturing facility, with a proven track record of providing meaningful analysis to improve safety and productivity. Possesses a strong understanding of budgeting and expense management and accounting practices. Excellent interpersonal communication and listening ability. Strong planning and organizational skills, with the ability to balance production and maintenance needs. A highly adaptable contributor, with the ability to work independently and with teams. Facilitates proper behind-the-scenes support and ongoing staff and procedural development, leading greater organizational success. Experience in high tech or solar manufacturing industry and startups.

Education and Training

South Carolina State University - - Orangeburg,SC | | Bachelor of ScienceEconomics, 12/2012

Skills

Materials inspection
Correction action planning
Vendor and Client Relations
Sampling
Problem-solving skills
Project management
Sound decision-making abilities
Process improvement strategies
Policies and procedures implementation
Performance reporting
Business process re-engineering
Cost reduction and containment

Data evaluation
Technology
Microsoft Office expertise
Inventory management
Problem resolution
Microsoft Office Suite expert
Analytical
Staff development
Social media marketing
Engineering
Team Building/Leadership
Lean manufacturing and design

Experience

Quality Lead (Incoming Quality Control) | 09/2018 to 05/2019Hanwha Q-Cells - Dalton, GA

Reviewed quality trends to prevent or reduce defects, determined problem causes and initiated actions for correction.
Coached, mentored and motivated QC inspectors to improve quality control process.
Developed effective testing processes for new and existing products to meet client needs.
Performed annual audits and random quality inspections of plant facilities.
Monitored completedwork and provided feedback to improve team member performance.
Audited training and production processes, enforcing adherence to SOPs.
Allocated complaints to governing departments for investigation and tracked resolution times.
Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
Analyzed data sets gathered through testing to produce and present reports quantifying metrics indicating conformance or variance from production standards.
Used specialized tools to take precise measurements of various aspects of samples.
Consulted with engineers to resolve quality, production and efficiency problems.

Operation Analytics | 09/2013 to 08/2016Mohawk Industries Inc. - Calhoun, GA

Performed timely and budget-complying project management on multi-faceted issues.
Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
Assisted in refining procedures, defining best practices and correcting reported audit issues.
Monitored and directed all aspects of department operations and [Number]-member [Type] team in production, safety, equipment, performance, quality and records management.
Identified shared data elements and relationships between data elements and processes, people and systems.
Defined business requirements, data models and transformation logic and report structures to enhance organizational efficiencies.
Developed and led quality management systems, standards and compliance, including SOPs, good [Type] best practices, lean improvement programs and enforcement of company and regulatory requirements.
Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality.
Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Reduced costly waste in manufacturing by identifying and eliminating overproduction.
Oversaw engineering team of [Number] members focused on continuous improvement processes.
Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.
Managed daily operations, including supervising multiple team members across [Number] locations.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.

Warehouse Manager | 07/2014 to 07/2015Mohawk Industries Inc. - Marietta , GA

Supervised [Number] employees in receipt and storage of [Type] products.
Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Planned and optimized warehouse work processes to improve fulfillment system efficiency.
Improved efficiency by [Number]% through supervision of [Number] staff working in warehouse.
Project managed warehouse system updates to increase productivity and reduce errors.
Worked with municipal staff to develop and implement recycling and composting education programs across [Type] area.
Conducted site surveys and waste audits to determine trash, organics and recycling service levels and identify strategies to improve diversion.

Vibration Analysis Technician (Summer Intern) | 05/2008 to 08/2011Mohawk Industries Inc. - Dalton, GA

Tested performance of in-development parts, assemblies and systems under simulated operating conditions to optimize plans.
Performed site evaluations, customer surveys and team audits.
Built, calibrated and maintained electrical instruments used in design development processes.
Evaluated engineering proposals and drawings to assess feasibility and conformance with sound electrical engineering practices and safety standards.

Accomplishments

Established The Mohawk Way Project for P&C Division.
Created and managed departmental KPIs, OEE targets, and improvement projects.
Collected analytical data and gathered data from all plant managers in division.
Used experience and best practices in implementing and using continuous improvement and Lean tools, such as Six Sigma, 5-S, Lean Manufacturing, and Transactional Lean to drive improvement.
Provided division-wide analytic trend-tracking and progressive reporting.
Established a United Way Program for the P&C Division.

o Reduced labor cost 33% by implementing Lean manufacturing, lowering head count, and eliminating temporary-staffing service.

o Reduced conversion cost of 5% by changing SOPs.

Recognized by OSHA with 2014-2015 Zero Accident Award for Marietta Recycling Center
Reduced material usage by 8%, saving company $50,000 to $110,000.

Resume Overview

Companies Worked For:

Hanwha Q-Cells
Mohawk Industries Inc.

School Attended

South Carolina State University

Job Titles Held:

Quality Lead (Incoming Quality Control)
Operation Analytics
Warehouse Manager
Vibration Analysis Technician (Summer Intern)

Degrees

South Carolina State University - Orangeburg , SC | Bachelor of Science

Quality Lead (Incoming Quality Control) Resume Example

Resume Score: 80%

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