Quality Lead (Incoming Quality Control) Resume Example
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QUALITY LEAD (INCOMING QUALITY CONTROL)
Summary
A dedicated, highly motivated, analytical, results-driven, and detail-oriented operations analyst. Experienced in key leadership and management of a manufacturing facility, with a proven track record of providing meaningful analysis to improve safety and productivity. Possesses a strong understanding of budgeting and expense management and accounting practices. Excellent interpersonal communication and listening ability. Strong planning and organizational skills, with the ability to balance production and maintenance needs. A highly adaptable contributor, with the ability to work independently and with teams. Facilitates proper behind-the-scenes support and ongoing staff and procedural development, leading greater organizational success. Experience in high tech or solar manufacturing industry and startups.
Education and Training
South Carolina State University - - City,State | | Bachelor of ScienceEconomics, 12/2012
Skills
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Experience
Quality Lead (Incoming Quality Control) | 09/2018 to 05/2019Hellofresh - New York City , NY
- Reviewed quality trends to prevent or reduce defects, determined problem causes and initiated actions for correction.
- Coached, mentored and motivated QC inspectors to improve quality control process.
- Developed effective testing processes for new and existing products to meet client needs.
- Performed annual audits and random quality inspections of plant facilities.
- Monitored completed work and provided feedback to improve team member performance.
- Audited training and production processes, enforcing adherence to SOPs.
- Allocated complaints to governing departments for investigation and tracked resolution times.
- Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
- Analyzed data sets gathered through testing to produce and present reports quantifying metrics indicating conformance or variance from production standards.
- Used specialized tools to take precise measurements of various aspects of samples.
- Consulted with engineers to resolve quality, production and efficiency problems.
Operation Analytics | 09/2013 to 08/2016Mohawk Industries Inc. - City , STATE
- Performed timely and budget-complying project management on multi-faceted issues.
- Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
- Assisted in refining procedures, defining best practices and correcting reported audit issues.
- Monitored and directed all aspects of department operations and [Number]-member [Type] team in production, safety, equipment, performance, quality and records management.
- Identified shared data elements and relationships between data elements and processes, people and systems.
- Defined business requirements, data models and transformation logic and report structures to enhance organizational efficiencies.
- Developed and led quality management systems, standards and compliance, including SOPs, good [Type] best practices, lean improvement programs and enforcement of company and regulatory requirements.
- Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
- Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality.
- Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
- Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Reduced costly waste in manufacturing by identifying and eliminating overproduction.
- Oversaw engineering team of [Number] members focused on continuous improvement processes.
- Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.
- Managed daily operations, including supervising multiple team members across [Number] locations.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Warehouse Manager | 07/2014 to 07/2015Mohawk Industries Inc. - City , STATE
- Supervised [Number] employees in receipt and storage of [Type] products.
- Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
- Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
- Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Planned and optimized warehouse work processes to improve fulfillment system efficiency.
- Improved efficiency by [Number]% through supervision of [Number] staff working in warehouse.
- Project managed warehouse system updates to increase productivity and reduce errors.
- Worked with municipal staff to develop and implement recycling and composting education programs across [Type] area.
- Conducted site surveys and waste audits to determine trash, organics and recycling service levels and identify strategies to improve diversion.
Vibration Analysis Technician (Summer Intern) | 05/2008 to 08/2011Mohawk Industries Inc. - City , STATE
- Tested performance of in-development parts, assemblies and systems under simulated operating conditions to optimize plans.
- Performed site evaluations, customer surveys and team audits.
- Built, calibrated and maintained electrical instruments used in design development processes.
- Evaluated engineering proposals and drawings to assess feasibility and conformance with sound electrical engineering practices and safety standards.
Accomplishments
- Established The Mohawk Way Project for P&C Division.
- Created and managed departmental KPIs, OEE targets, and improvement projects.
- Collected analytical data and gathered data from all plant managers in division.
- Used experience and best practices in implementing and using continuous improvement and Lean tools, such as Six Sigma, 5-S, Lean Manufacturing, and Transactional Lean to drive improvement.
- Provided division-wide analytic trend-tracking and progressive reporting.
- Established a United Way Program for the P&C Division.
o Reduced labor cost 33% by implementing Lean manufacturing, lowering head count, and eliminating temporary-staffing service.
o Reduced conversion cost of 5% by changing SOPs.
- Recognized by OSHA with 2014-2015 Zero Accident Award for Marietta Recycling Center
- Reduced material usage by 8%, saving company $50,000 to $110,000.
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Resume Overview
School Attended
- South Carolina State University
Job Titles Held:
- Quality Lead (Incoming Quality Control)
- Operation Analytics
- Warehouse Manager
- Vibration Analysis Technician (Summer Intern)
Degrees
- South Carolina State University - City , State | Bachelor of Science
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