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Quality Lead (Incoming Quality Control) Resume Example

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QUALITY LEAD (INCOMING QUALITY CONTROL)
Summary

A dedicated, highly motivated, analytical, results-driven, and detail-oriented operations analyst. Experienced in key leadership and management of a manufacturing facility, with a proven track record of providing meaningful analysis to improve safety and productivity. Possesses a strong understanding of budgeting and expense management and accounting practices. Excellent interpersonal communication and listening ability. Strong planning and organizational skills, with the ability to balance production and maintenance needs. A highly adaptable contributor, with the ability to work independently and with teams. Facilitates proper behind-the-scenes support and ongoing staff and procedural development, leading greater organizational success. Experience in high tech or solar manufacturing industry and startups.

Education and Training
South Carolina State University - - City,State | | Bachelor of ScienceEconomics, 12/2012
Skills
  • Materials inspection
  • Correction action planning
  • Vendor and Client Relations
  • Sampling
  • Problem-solving skills
  • Project management
  • Sound decision-making abilities
  • Process improvement strategies
  • Policies and procedures implementation
  • Performance reporting
  • Business process re-engineering
  • Cost reduction and containment
  • Data evaluation
  • Technology
  • Microsoft Office expertise
  • Inventory management
  • Problem resolution
  • Microsoft Office Suite expert
  • Analytical
  • Staff development
  • Social media marketing
  • Engineering
  • Team Building/Leadership
  • Lean manufacturing and design
Experience
Quality Lead (Incoming Quality Control) | 09/2018 to 05/2019Hellofresh - New York City , NY
  • Reviewed quality trends to prevent or reduce defects, determined problem causes and initiated actions for correction.
  • Coached, mentored and motivated QC inspectors to improve quality control process.
  • Developed effective testing processes for new and existing products to meet client needs.
  • Performed annual audits and random quality inspections of plant facilities.
  • Monitored completed work and provided feedback to improve team member performance.
  • Audited training and production processes, enforcing adherence to SOPs.
  • Allocated complaints to governing departments for investigation and tracked resolution times.
  • Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
  • Analyzed data sets gathered through testing to produce and present reports quantifying metrics indicating conformance or variance from production standards.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Consulted with engineers to resolve quality, production and efficiency problems.
Operation Analytics | 09/2013 to 08/2016Mohawk Industries Inc. - City , STATE
  • Performed timely and budget-complying project management on multi-faceted issues.
  • Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Monitored and directed all aspects of department operations and [Number]-member [Type] team in production, safety, equipment, performance, quality and records management.
  • Identified shared data elements and relationships between data elements and processes, people and systems.
  • Defined business requirements, data models and transformation logic and report structures to enhance organizational efficiencies.
  • Developed and led quality management systems, standards and compliance, including SOPs, good [Type] best practices, lean improvement programs and enforcement of company and regulatory requirements.
  • Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
  • Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality.
  • Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
  • Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Reduced costly waste in manufacturing by identifying and eliminating overproduction.
  • Oversaw engineering team of [Number] members focused on continuous improvement processes.
  • Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.
  • Managed daily operations, including supervising multiple team members across [Number] locations.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Warehouse Manager | 07/2014 to 07/2015Mohawk Industries Inc. - City , STATE
  • Supervised [Number] employees in receipt and storage of [Type] products.
  • Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Improved efficiency by [Number]% through supervision of [Number] staff working in warehouse.
  • Project managed warehouse system updates to increase productivity and reduce errors.
  • Worked with municipal staff to develop and implement recycling and composting education programs across [Type] area.
  • Conducted site surveys and waste audits to determine trash, organics and recycling service levels and identify strategies to improve diversion.
Vibration Analysis Technician (Summer Intern) | 05/2008 to 08/2011Mohawk Industries Inc. - City , STATE
  • Tested performance of in-development parts, assemblies and systems under simulated operating conditions to optimize plans.
  • Performed site evaluations, customer surveys and team audits.
  • Built, calibrated and maintained electrical instruments used in design development processes.
  • Evaluated engineering proposals and drawings to assess feasibility and conformance with sound electrical engineering practices and safety standards.
Accomplishments
  • Established The Mohawk Way Project for P&C Division.
  • Created and managed departmental KPIs, OEE targets, and improvement projects.
  • Collected analytical data and gathered data from all plant managers in division.
  • Used experience and best practices in implementing and using continuous improvement and Lean tools, such as Six Sigma, 5-S, Lean Manufacturing, and Transactional Lean to drive improvement.
  • Provided division-wide analytic trend-tracking and progressive reporting.
  • Established a United Way Program for the P&C Division.

o Reduced labor cost 33% by implementing Lean manufacturing, lowering head count, and eliminating temporary-staffing service.

o Reduced conversion cost of 5% by changing SOPs.

  • Recognized by OSHA with 2014-2015 Zero Accident Award for Marietta Recycling Center
  • Reduced material usage by 8%, saving company $50,000 to $110,000.
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Resume Strength
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Resume Overview

School Attended

  • South Carolina State University

Job Titles Held:

  • Quality Lead (Incoming Quality Control)
  • Operation Analytics
  • Warehouse Manager
  • Vibration Analysis Technician (Summer Intern)

Degrees

  • South Carolina State University - City , State | Bachelor of Science

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