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quality laboratory technician resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Successful, well-rounded professional with expertise in employee recruitment, training and on-boarding. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Comfortable multi-tasking in fast-paced, deadline driven environment.

Skills
  • Written/ verbal presentation skills
  • Quickly builds rapport with people
  • Ability to motivate others
  • Flexible / adaptable approach to work
  • Empathetic, non-judgemental and ethical approach toward people
  • Learning and development focused
  • Employee recruitment, onboarding and retention
Work History
Quality Laboratory Technician, 07/2018 to Current
Apex SystemsMilpitas, CA, Hamilton, Ms
  • Diagnosed and reported malfunctions of technical equipment.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
  • Created testing protocols to be used across product lines.
  • Developed and implemented procedures to meet product quality standards.
  • Performed routine maintenance and calibration on testing equipment.
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Completed recordkeeping, filing and data entry duties.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Performed routine preventive maintenance on equipment parts and materials.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
  • Reported problems and concerns to management.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.
Human Resource Advisor, 08/2007 to 12/2020
Abbott/ NovartisCity, STATE, Mississippi/ Alabama/ Tennessee
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Coordinated employment offers with management and extended offers to selected candidates.
  • Developed and monitored employee recognition programs.
  • Collaborated with managers to identify and address employee relations issues.
  • Orchestrated strategic recruitment approaches to engage talented and highly qualified candidates.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Identified development opportunities and succession gaps.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Administered employee benefits programs and assisted with open enrollment.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Worked alongside global business leader to deploy new training strategies.
Sales/Marketing/Manager/Trainer/HR Consultant/ , 05/1996 to 07/2018
Roche/ BI/Novartis/ Abbott/ GentivaCity, STATE, Mississippi/ Alabama/ Louisiana/ Tennessee
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Demonstrated initiative by persistently prospecting, networking and promoting branded products
  • Represented company at community and business events to gain exposure to potential consumers.
  • Nurtured relationships with decision-makers in various business groups to win new business and increase repeat opportunities.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Achieved sales goals using persuasive selling methods.
  • Constructed and shared presentations for small and large groups to increase interest in products.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Negotiated prices, terms of sales and service agreements.
  • Built diverse and consistent sales portfolio.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Designed and carried out market research to detect and attract new customers.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Achieved or exceeded company-defined sales quotas.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Kept detailed records of daily activities through online customer database.
  • Informed customers of promotions to increase sales productivity and volume.
Education
Master of Science: Chemistry, Expected in 05/1996 to Delta State University - Cleveland, MS
GPA:

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Resume Overview

School Attended

  • Delta State University

Job Titles Held:

  • Quality Laboratory Technician
  • Human Resource Advisor
  • Sales/Marketing/Manager/Trainer/HR Consultant/

Degrees

  • Master of Science

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