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quality engineering manager resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Effective quality professional offering a demonstrated history of superior performance in Quality Engineer roles. Frequently commended for contributions to continuous improvement and increased quality. Efficient and focused with a drive for furthering a facility’s mission in a Quality Engineering Manager role.

Skills
  • Continuous Improvement
  • Measurement System Analysis
  • Lean Six Sigma
  • Problem Solving
  • Critical Thinking
  • Statical Process Control Charting
  • Value Stream Mapping
  • Value Engineering
  • Data Analysis
  • Quality Engineering
  • Project Management
  • Enterprise Resource Planning Systems
  • Invoicing
  • Presentations
  • Coding
  • Safety
Experience
01/2019 to Current
Quality Engineering Manager Somalogic Charlottesville, VA,
  • Manage a Quality Team with various job descriptions: Engineering, Technicians, and Inspection.
  • Lead Quality Engineer for machining process projects pertaining to customers such as: General Electric, Rolls Royce, Department of Defense, Aerojet Rocketdyne, and more.
  • Perform MSA Studies (Gage R&R, Process Capability, Correlation, etc.) within several departments: Lathe, Mill, EDM, Grind, etc.
  • Six Sigma Methodology (DMAIC) to help reduce scrap and nonconformance rates.
  • Review products in MRB and disposition with customer for further discussion.
  • Contributed to root cause evaluation to mitigate risk and foster continuous improvement.
  • Fielded customer complaints and rectified service issues.
  • Basic knowledge of SolidWorks and Syteline.
09/2018 to 12/2018
Customer Quality Engineer Abb Ltd Tucson, AZ,
  • Interaction with customer (General Motors) on Quality issues pertaining supplied transmissions.
  • Take results/findings from “End-Of-Line (EOL) Tester” and relate back to assembly floor to help prevent further quality concerns.
  • Quality Alerts and 8D’s written and presented before management for approval of implementation.
  • Perform “Benefit over Cost (B/C)” analysis to determine if implementation is best possible scenario.
  • With General Motors, perform Gemba Walk to “Error Proof (EP)” the line for potential quality concerns.
  • Red Rabbit” operations to indeed validate operators/team leaders/supervisors are trained efficiently.
  • Create Work Instructions and quick tutorial, with sign-off, to ensure all personnel are trained at specific stations.
  • Perform customer audit on each transmission prior to final shipment to customer.
  • Led multiple presentations, based on findings/quality concerns, via Microsoft PowerPoint/Skype/Webex.
05/2017 to 09/2018
Vehicle Test Engineer Altair Arizona, AZ,
  • Lead Vehicle Test Engineer for Ford Motor Company Europe’s Transit Platform and Fiat Chrysler Automobiles SRT Platform.
  • Analyze, interpret, and present final reports, of braking hardware (rotors, calipers, pads) data to ensure most efficient and safest combination of assembly package.
  • Coordinated routine activities for various test teams, scheduled drive tests and cluster assignments.
  • Create and use existing templates based upon customer’s testing requirements.
  • Use of multiple “in-house” software systems to successfully calibrate vehicles accordingly.
  • Create Standard Work Instructions to further educate peers on how to perform coding tasks.
  • Create “Job Numbers” for specific tests using ERP software.
  • Configure Quotes per customer’s demands on tests that are needing to be performed.
  • Basic invoicing against numerous Purchase Orders (PO) containing up to 750,000.
06/2013 to 02/2018
Quality Technician III Jabil Inc. Clinton, MA,
  • Led Cost Savings Project, where $150,000 of hard savings was performed with new, standardized process on Oil Filter Testing.
  • Lead Technician over two departments: Quality Lab and Metallurgical Lab.
  • Compiled measurement data and standardized tests based on collected component material samples.
  • Daily use of Manufacturing tools (Kaizen, 5S, SPC, Control Plan, Six Sigma, Continuous Improvement).
  • Attend Daily Meetings to present report from the findings that were documented from the previous shift.
  • Perform daily Metallurgical, Quality, and Fluid Analysis Testing.
  • Presented several Job Risk and Safety Assessments (JSRA) and Standard Work Instructions (SWI).
  • Followed everyday Safety procedures (OSHA) and monthly PureSafety assignments regarding everyday unsafe/hazardous conditions.
Education and Training
Expected in 2017
Bachelor of Science: Industrial and Systems Engineering
Wayne State University - Detroit, MI
GPA:
  • Completed coursework focusing in Data Analysis, Project Management, Value Engineering, Lean Six Sigma, and Quality Engineering.
Certifications
  • Six Sigma Green Belt: Lean Six-Sigma DMAIC Methodology
  • A3 Problem Solving Certificate
  • PureSafety OSHA 10-hour Safety Completion
  • First Aid/CPR/AED and Bloodborne Pathogens Certified

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Resume Overview

School Attended

  • Wayne State University

Job Titles Held:

  • Quality Engineering Manager
  • Customer Quality Engineer
  • Vehicle Test Engineer
  • Quality Technician III

Degrees

  • Bachelor of Science

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