quality engineering manager resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Effective quality professional offering a demonstrated history of superior performance in Quality Engineer roles. Frequently commended for contributions to continuous improvement and increased quality. Efficient and focused with a drive for furthering a facility’s mission in a Quality Engineering Manager role.

  • Continuous Improvement
  • Measurement System Analysis
  • Lean Six Sigma
  • Problem Solving
  • Critical Thinking
  • Statical Process Control Charting
  • Value Stream Mapping
  • Value Engineering
  • Data Analysis
  • Quality Engineering
  • Project Management
  • Enterprise Resource Planning Systems
  • Invoicing
  • Presentations
  • Coding
  • Safety
01/2019 to Current
Quality Engineering Manager Somalogic Charlottesville, VA,
  • Manage a Quality Team with various job descriptions: Engineering, Technicians, and Inspection.
  • Lead Quality Engineer for machining process projects pertaining to customers such as: General Electric, Rolls Royce, Department of Defense, Aerojet Rocketdyne, and more.
  • Perform MSA Studies (Gage R&R, Process Capability, Correlation, etc.) within several departments: Lathe, Mill, EDM, Grind, etc.
  • Six Sigma Methodology (DMAIC) to help reduce scrap and nonconformance rates.
  • Review products in MRB and disposition with customer for further discussion.
  • Contributed to root cause evaluation to mitigate risk and foster continuous improvement.
  • Fielded customer complaints and rectified service issues.
  • Basic knowledge of SolidWorks and Syteline.
09/2018 to 12/2018
Customer Quality Engineer Abb Ltd Tucson, AZ,
  • Interaction with customer (General Motors) on Quality issues pertaining supplied transmissions.
  • Take results/findings from “End-Of-Line (EOL) Tester” and relate back to assembly floor to help prevent further quality concerns.
  • Quality Alerts and 8D’s written and presented before management for approval of implementation.
  • Perform “Benefit over Cost (B/C)” analysis to determine if implementation is best possible scenario.
  • With General Motors, perform Gemba Walk to “Error Proof (EP)” the line for potential quality concerns.
  • Red Rabbit” operations to indeed validate operators/team leaders/supervisors are trained efficiently.
  • Create Work Instructions and quick tutorial, with sign-off, to ensure all personnel are trained at specific stations.
  • Perform customer audit on each transmission prior to final shipment to customer.
  • Led multiple presentations, based on findings/quality concerns, via Microsoft PowerPoint/Skype/Webex.
05/2017 to 09/2018
Vehicle Test Engineer Altair Arizona, AZ,
  • Lead Vehicle Test Engineer for Ford Motor Company Europe’s Transit Platform and Fiat Chrysler Automobiles SRT Platform.
  • Analyze, interpret, and present final reports, of braking hardware (rotors, calipers, pads) data to ensure most efficient and safest combination of assembly package.
  • Coordinated routine activities for various test teams, scheduled drive tests and cluster assignments.
  • Create and use existing templates based upon customer’s testing requirements.
  • Use of multiple “in-house” software systems to successfully calibrate vehicles accordingly.
  • Create Standard Work Instructions to further educate peers on how to perform coding tasks.
  • Create “Job Numbers” for specific tests using ERP software.
  • Configure Quotes per customer’s demands on tests that are needing to be performed.
  • Basic invoicing against numerous Purchase Orders (PO) containing up to 750,000.
06/2013 to 02/2018
Quality Technician III Jabil Inc. Clinton, MA,
  • Led Cost Savings Project, where $150,000 of hard savings was performed with new, standardized process on Oil Filter Testing.
  • Lead Technician over two departments: Quality Lab and Metallurgical Lab.
  • Compiled measurement data and standardized tests based on collected component material samples.
  • Daily use of Manufacturing tools (Kaizen, 5S, SPC, Control Plan, Six Sigma, Continuous Improvement).
  • Attend Daily Meetings to present report from the findings that were documented from the previous shift.
  • Perform daily Metallurgical, Quality, and Fluid Analysis Testing.
  • Presented several Job Risk and Safety Assessments (JSRA) and Standard Work Instructions (SWI).
  • Followed everyday Safety procedures (OSHA) and monthly PureSafety assignments regarding everyday unsafe/hazardous conditions.
Education and Training
Expected in 2017
Bachelor of Science: Industrial and Systems Engineering
Wayne State University - Detroit, MI
  • Completed coursework focusing in Data Analysis, Project Management, Value Engineering, Lean Six Sigma, and Quality Engineering.
  • Six Sigma Green Belt: Lean Six-Sigma DMAIC Methodology
  • A3 Problem Solving Certificate
  • PureSafety OSHA 10-hour Safety Completion
  • First Aid/CPR/AED and Bloodborne Pathogens Certified

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Wayne State University

Job Titles Held:

  • Quality Engineering Manager
  • Customer Quality Engineer
  • Vehicle Test Engineer
  • Quality Technician III


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: