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quality engineering manager resume example with 5+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Quality Engineering Manager with 5.5 years of Quality Engineering experience. Current manager to four (4) Quality Engineers, twelve (12) incoming and finished goods inspection employees, and one (1) calibration technician. Currently pursuing a Certified Quality Engineering (CQE) certification. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • TECHNICAL SKILLS
  • Extensive experience and training in multiple BOM Management Systems:
  • Agile Product Lifecycle Management
  • Arena
  • NetSuite
  • Extensive experience and training in multiple ERP Systems:
  • Oracle
  • SAP
  • Brandsuite
  • Extensive experience in Microsoft Office Word, PowerPoint, Excel, Outlook, and Access.
Experience
12/2022 to Current Quality Engineering Manager Somalogic | Richmond, VA,
  • Maintained responsibilities of Quality Supervisor Position
  • (See below Quality Engineering Supervisor Position)
  • Responsible for managing receiving inspection and finished goods inspection processes at Duryea location
  • Maintain and develop inspections standards and methods for all products
  • Manages training for all staff in both departments
  • Responsible for managing and maintaining calibration processes at all Pride Mobility Sites
  • All 12,000 tools/test equipment are maintained on a calibration schedule to ensure all tools meet the needed standards
  • Calibrations are conducted by the internal calibration tech or are completed externally from the company
  • Assisting with creating new documents and revising existing procedures to meet ISO:13485 Medical Devices
  • Took over as lead to Voice of the Customer Continuous Improvement team which focuses on warranty claim reduction
  • The team has been successful since inception and is aiming for a .42% reduction in overall warranty claims in the year, warranty percentage is at 2.25%
  • Responsible for deviation review and signoff.
01/2021 to 06/2022 Quality Engineering Supervisor Honeywell | Colonial Heights, VA,
  • Responsible for managing four (4) quality engineers at two different locations (Duryea PA, and Ponotoc, MS)
  • This included training of new Quality Engineering Staff, ensured quality engineering KPIs were met, supervised six (6) continuous improvement teams, developed audit schedule, reviewed corrective and preventative actions, and facilitated Material Review Board
  • Facilitated and ensured company-wide compliance to 21 CFR 820, Quality System Regulations for Medical Device Manufacturers, in addition to the company- developed Quality Management System (QMS)
  • Acted as liaison for communications between the Quality team in the United States and seven (7) sub-suppliers/OEMs in China
  • Produced and coordinated multiple scrap reduction projects in Duryea and Ponotoc production sites which have reduced scrap of specific components up to 15%.
05/2019 to 01/2021 Quality Engineer Stryker Corporation | Brookfield, WI,
  • Established schedule and participated in audits to ensure companywide compliance to ISO:9001 Quality Management Systems and ISO:14001 Environmental Management
  • Participated as quality lead and company contact for SRI recertification audit of ISO:9001 in 2020
  • Project lead for establishing standard operating procedures, work instructions, and forms for a new production process, Heated Tobacco
  • Conducted process validation for: (1) Heated Tobacco process at McAdoo Facility, (2) Pod filling and packing for vaping division at a third-party sub-supplier
  • Reconstructed entire Quality Management System within the McAdoo facility and transferred document control to cloud based system: CORE Compliance Platform
  • Conducted Process Failure Mode Effects Analysis (pFMEA) on all production processes at McAdoo facility
  • Facilitated continuous improvement team to close open actions
  • Administered white belt training to Quality Lab Technicians and Production Supervisors to ensure understanding of root cause analysis process for daily production issues
  • Added to Imperial Brands high talent program where I was part time transferred to a Project Coordinator Role
  • Lead a project to implement lean project initiation processes to the United States vaping market and implement BOM management system at third-party suppliers: Arena.
03/2017 to 05/2019 Scooter and Lifts Product Quality Engineer Pride Mobility Products Corp | City, STATE,
  • Conducted audits of finished devices and contract manufacturers and issued preventative and corrective actions to assist in creating improvements to product and processes
  • Lead multiple Continuous Improvement Teams for the Scooter and Lifts and Ramps Divisions
  • These teams focused on product improvements that have caused claim data to lower in these divisions
  • Approved Engineering and Manufacturing Change Orders as well as Design History Files in accordance with established 5-Phase Design Protocol for the Quality Department.
Education and Training
Expected in 05/2015 Bachelor of Science | Environmental Engineering, Geology Wilkes University, Wilkes-Barre, PA GPA:

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Resume Overview

School Attended

  • Wilkes University

Job Titles Held:

  • Quality Engineering Manager
  • Quality Engineering Supervisor
  • Quality Engineer
  • Scooter and Lifts Product Quality Engineer

Degrees

  • Bachelor of Science

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