quality engineering coordinator resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
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An ASQ Certified Quality Engineer with 10 years of experience in manufacturing sector in quality, engineering and management roles. Extensive knowledge of Product Quality inspection, root cause analysis and troubleshooting. Registered as an EIT with PEO and actively pursuing P. Eng. License. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Results-oriented [Job Title] adept at creating and implementing quality strategy and supervising inspections to foster conformance to company quality standards. Strong aptitude for identifying risks and implementing actionable initiatives to improve quality. Thorough Quality Engineer skilled in executing quality inspections to identify and correct non-conformance issues. Meticulous and industrious with drive for implementing continuous improvement initiatives to foster consistent quality.

  • Problem solving - Root cause analysis, 8D report, CAPA, Fishbone diagram, 5 Whys
  • Statistical Quality Control, Six Sigma & Lean Manufacturing, Process Design, Controls & Improvement
  • Vendor/Supplier Development, Product Development
  • Operations and Resource Management
  • Metrology & Quality Inspection
  • Lead Auditor Certification for ISO 9001:2015, ISO, TS and AS certification audits
  • Adept at handling customer complaints, supplier development and resolving issues promptly.
  • Expert proficiency in MS Office Excel, Word, PowerPoint and statistical software Minitab
  • Designing software skills – AutoCAD and SolidWorks.
  • Organizational Skills
Quality Engineering Coordinator, 04/2021 to Current
Shiloh Industries, Inc.Goshen, IN,
  • Led all program launch activities as a champion and decision-maker for quality related issues
  • Worked with cross-functional teams on the development of new and existing components to meet critical OEM customer deadlines
  • Evaluated quality issues utilizing appropriate problem-solving techniques, CAD, statistics and GD&T as required
  • Liaised between automotive OEM customers, QA, Assembly, Stamping, Welding and other departments and subcontractors to resolve any quality and dimensional issues
  • Reviewed problem reports, quality alerts, NCRs, root causes, corrective actions, lessons learned and then read across to processes to ensure there is no recurrence
  • Planned and prepared PPAP submissions on new products and engineering changes
  • Coordinated, prepared and implemented check fixture build cost, timing and quality to meet customer and company standards
  • Actively participated in the development of PFMEAs and Control Plans and maintained QA control plan package documentation and procedures
  • Evaluated dimensional issues and developed appropriate SCs and/or CCs on new programs in conjunction with the project coordinator and customer
  • Maintained an expert-level understanding of customer product and engineering specifications and customer specific requirements and standards.
Quality Manager, 06/2019 to 04/2021
General ElectricRedmond, WA,
  • Implemented an adequate, suitable and effective Quality Management System (QMS) and ensured that the company's Quality procedures and guidelines are adhered to
  • Undertook quality initiatives by conducting statistical analysis (SQC) of manufacturing processes, handling non-conformities and suggested improvements to Top Management
  • Investigated product quality issues by conducting functional assembly and leakage testing of Pneumatic and Hydraulic fittings for Plumbing, Water meter and Gas meter industries
  • Participated in ISO and customer audits, and maintained certifications
  • Trained all Quality Technicians on SQC, Quality Inspection techniques, including blueprint reading, proper use and calibration of inspection and gaging tools
  • Responsible for training and participation in Product Qualifications, First Article Inspections (FAI), in-process, incoming and final inspections
  • Created and maintained all Quality documentation as per ISO 9001:2015 standards
  • Audited and monitored Approved Suppliers and reported scorecards/KPIs such as OTD, Rejection PPMs and other metrics
  • Managed Quality Department workload and delegated and assigned work duties as appropriate
  • Ensured all measuring equipment and gages are calibrated on the right intervals
  • Assisted Quality Technicians & CSRs on follow-ups concerning customer returns, customer satisfaction and customer inquiries.
Quality Control Trainee, 08/2018 to 11/2018
Monarch Plastics LimitedCity, STATE,
  • Maintained systems to ensure all products shipped met customer specifications and achieved reliable quality levels
  • Determined and analyzed data to demonstrate the suitability and effectiveness of QC functions and evaluated where continual improvements can be made.
Senior Development Engineer, 08/2013 to 10/2017
Permanent Magnets LtdCity, STATE,
  • Setup production process flow, control plan and created work instructions and procedure documents for manufacturing and heat treatment of magnetic shielding components
  • Ensured product quality by generating tool approval and process capability reports by inspecting products using metrological instruments
  • Communicated with customers & vendors for Product Development from design to product specifications, manufacturing, and sample approval
  • Worked on PFMEA, Control Plan, process capability reports, MSA studies, ECN documentation for PPAP Level 3 submission for automotive customers
  • Worked with QA department regarding compliance issues while ensuring retention of quality reports, training records and files (CAPA, root cause analysis, 8D reports, Supplier audits)
  • Contributed in new product concept brainstorming & marketing meetings
  • Worked out costing and delivered formal quotations for customer RFQs and government tenders.
Education and Training
Certificate in Quality Assurance – Manufacturing & Management: , Expected in 08/2018 to Sheridan College - Brampton, ON
Bachelors: Mechanical Engineering, Expected in 05/2013 to University of Mumbai - Mumbai,
Additional Information
  • KEY ACCOMPLISHMENTS , Winner of the Academic Excellence award for obtaining highest GPA of 3.82 in the first term of Quality Assurance Program at Sheridan College. Saved approximately CAD $36,000 from budgeted check fixture costs by driving reselection of suppliers for check fixtures during program launch at Presstran Industries (Magna). Obtained ISO 9001:2015 certification for Brennan Industries in 2020 with zero non-conformities.
  • Led team to achieve [Result], earning recognition from upper management and financial reward.

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Resume Overview

School Attended

  • Sheridan College
  • University of Mumbai

Job Titles Held:

  • Quality Engineering Coordinator
  • Quality Manager
  • Quality Control Trainee
  • Senior Development Engineer


  • Certificate in Quality Assurance – Manufacturing & Management
  • Bachelors

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