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quality control technican resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Meticulous Quality Control Inspector with proven history of upholding quality standards and identifying root causes of complex issues. Detail-oriented, energetic team player offers skills in prioritizing workloads and maintaining tight schedules. Specializes in automotive industry QC.

Skills
  • Inspection and Testing Reports
  • Quality Standards
  • Sample Collection
  • Manual and Finger Dexterity
  • Packaging and Shipping Support
  • Manufacturing Processes
  • Quality Assurance Procedures
  • Problem Anticipation and Resolution
  • Inspection Procedures
  • Maintaining Clean Work Areas
  • Production Expertise
  • Defect Recording
  • Quality Standards Adherence
  • Time Management
  • Blueprint Understanding
Work History
11/2004 to 07/2022 Quality Control Technican Glaxosmithkline | Chicago East, IL,
  • Communicated with production team members about quality issues.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Completed precise measurements using special tools.
  • Monitored production processes to gain understanding of problematic steps and rectify issues.
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
  • Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
  • Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
  • Examined vehicles for defects or issues, reported problems quickly and maintained high levels of accuracy.
  • Evaluated items to assign grades and marked quality level, rejection status or acceptance.

08/2020 to 01/2022 Plumbing Professional Lowes Home Improvement Center | City, STATE,
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Supported efficient and timely replenishment of sales floor merchandise.
03/2000 to 11/2004 Plumbing Technican Candauson Construction | City, STATE,
  • Repaired plumbing systems, components and equipment.
  • Complied with state plumbing codes throughout duration of each project.
  • Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
  • Installed valves, hangers, supports and flanges inside piping systems.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Measured, threaded and cut materials to correct angles.
  • Eliminated risks by correctly identifying potential safety hazards.
  • .
  • Offered guidance and training to junior team members.
  • Filled pipe systems with water and air to determine location of leaks.
  • Requisitioned tools and equipment to select type and size of pipes needed for projects.
  • Read blueprints to determine appropriate materials and procedures for each project.
  • Reviewed blueprints and project specifications to determine correct plumbing solutions.
  • Prepared detailed records of all project tasks from start to finish.
  • Cut openings in structures to accommodate pipes and pipe fittings.
  • Interpreted blueprints to determine locations, quantities and sizes of materials required.
  • Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain 100% customer satisfaction ratings.
06/1979 to 03/2000 Production Supervisor Superbrand Dairy | City, STATE,
  • Resolved issues quickly to maintain productivity goals.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Established clear priorities and production quality standards.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
  • Achieved on-time shipments goal by empowering employees to continued success.
  • Reduced obstacles and variables to maintain production performance and meet deadlines.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Boosted production throughput and quality by revamping procedures and monitoring strategies.
  • Compiled production equipment status reports, detailing parts produced, downtime duration and potential quality concerns.
  • Utilized lean practices to balance workflow and alleviate redundancy.
  • Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
  • Evaluated incoming materials for quality and amounts ordered.
  • Monitored materials use to identify concerns and keep costs low.
Education
Expected in 05/1979 to to High School Diploma | Prattville High School, Prattville, AL GPA:

General Studies

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Resume Overview

School Attended

  • Prattville High School

Job Titles Held:

  • Quality Control Technican
  • Plumbing Professional
  • Plumbing Technican
  • Production Supervisor

Degrees

  • High School Diploma

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