Technical Support Representative skilled at resolving complex customer service issues in a timely manner.
Installation/Satellite Technician highly skilled in both installation of Satellite dishes and programming as well as with all customer relations involved, from TV/programming education to questions on billing and everything in between. A tried and true problem solver and communication expert! 5 star customer service ratings received from prior employment.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Lowered customer callbacks and technical issues in my region significantly during my time of employment with Freedom Satellite by completing my jobs thoroughly and at the best of my ability.
Achieved 5 star ratings through Dish Network customer surveys, and in turn helped my company achieve retailer of the year award.
Driven and self-motivated
Professional and friendly
Careful and active listener
Exceptional work ethic
Very well organized
Exquisite attention to detail
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