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Quality Control Specialist Resume Example

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QUALITY CONTROL SPECIALIST
Summary

Dependable Quality Control Specialist with outstanding skills in mathematics, troubleshooting and material inspections. Specialties include inspecting, testing and measuring materials and operating equipment, including [Type] and [Type].

Orderly Quality Control Specialist with a keen eye for detail and a results-driven approach. Responsible and trustworthy with the ability to follow quality control standards and testing methodologies. Working computer knowledge, with proficiency in [Program Name] and [Program Name].

Detail-oriented Quality Coordinator committed to improving organizational outcomes by monitoring performance initiatives. Focused on planning, implementing and optimizing procedures. Specializing in [Type] operations and dedicated to maximizing quality.

Diligent [Job Title] with [Number] years of experience. Reviewed and updated production processes to increase consistency with continuous improvement agenda. Superior attention to detail, exemplary communication skills and [Skill].

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Methodical
  • Inspections and audits
  • Relationship Development
  • Customer Service
  • Process Improvement
Experience
Quality Control Specialist, NCSI Background Screening Solutions, October 2018-CurrentMarietta, GA
  • Updated job knowledge by participating in over [Number] educational opportunities in [Year].
  • Investigated performance to maintain employee adherence to quality and safety policies.
  • Approved incoming materials by confirming specifications and approved finished products.
  • Constructed tools for auditing teams to complete compliance assessments.
  • Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
  • Recommended improvements to systems and procedures for increased productivity.
  • Collaborated with management team to prioritize effective and sustainable cost savings plans.
  • Trained and advised [Number] new employees in [Year].
  • Monitored [Type] and [Type] activities to maintain project vision and anticipated outcomes.
  • Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
  • Collaborated closely with [Job title]s to promote team-oriented approach in daily activities.
  • Analyzed issues and recommended corrective actions to improve final results.
  • Developed quality control procedures for inclusion in technical staff manuals.
Compliance Assistant, Avenica, July 2018-September 2018Atlanta, GA
  • Reviewed customer issues, company processes and all other operational areas to check compliance.
  • Guided and supported compliance teams engaged in mortgage and home equity, vehicle lending, credit cards and deposits monitoring.
  • Evaluated physical and digital records to determine potential risk and check compliance with guidelines.
  • Performed consistently with all quality objectives, including planning, control and optimization strategies.
  • Offered subject matter expertise to stakeholders needing advise on compliance regulations and [Industry] best practices.
  • Executed successful compliance monitoring and risk assessment programs.
  • Met with clients to implement best practice, project-manage needs and implement process improvements.
  • Handled all delegated tasks, including [Task] and [Task].
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Learned [Task] and [Task] to support office needs.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Team Lead/Coordinator, Aurora Cineplex, January 2015-July 2018Roswell, GA
  • Documented daily production levels, materials use and special incidents to keep management informed of all activities.
  • Trained new employees on [Type] and [Type] positions to support team efficiency.
  • Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
  • Supervised team of [Number] employees working with [Type] equipment, maintaining safety and cultivating productive atmosphere.
  • Completed ongoing quality checks on [Type] products, closely following strict quality assurance guidelines.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Delegated daily tasks to team members to optimize team productivity.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Evaluated employee performance, identified areas of improvement and communicated plans to employees.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Offered constructive criticism regarding quality assurance on collections team phone calls.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Kept work flowing smoothly in and out of [Type] department by working closely with shipping, warehouse and other personnel to coordinate movements.
  • Promoted product quality by closely inspecting items and working with team members to correct deficiencies.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Quality checked [Type] components to determine conformance to specifications, disposing of any unacceptable parts.
  • Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Integrated process improvements to increase overall workflow.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Created training manuals targeted at resolving simple and difficult customer issues.
  • Developed open and professional relationships with team members, enabling more effective issue resolution.
Education and Training
Bachelor of ArtsPhilosophy & Liberal Studies, , , Georgia College And State University, , MilledgevilleGAJune 2017
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Resume Overview

Companies Worked For:

  • NCSI Background Screening Solutions
  • Avenica
  • Aurora Cineplex

School Attended

  • Georgia College And State University

Job Titles Held:

  • Quality Control Specialist
  • Compliance Assistant
  • Team Lead/Coordinator

Degrees

  • Bachelor of Arts

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