Quality Control Specialist Resume Example Company Name

QUALITY CONTROL SPECIALIST

Professional Summary

Multi-talented professional consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills

Administrative Experience
Data Entry
AS9100 lead auditor
Internal Audits
Quality Inspection
Administrative, Marketing
Good communication skills,
Multitasking abilities
Risk Management

Records management
Recordkeeping
Organizational Development
Training programs
Microsoft Office proficiency
Training and mentoring
Training and development
File and records management

Work History

Quality Control Specialist03/2019 to Current
Company Name, City, State

Documenting, filing and filling out reports and documents.
In charge of documentation,
Inspected, verified and documented quantifiable characteristics of finished goods, comparing against customer specifications and company quality standards to achieve acceptable product.
Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
Conducted data review and followed standard practices to find solutions.
Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
Performed visual assessment of products to evaluate conformance with quality standards.
Conducted investigations into questionable test results.
Performed routine maintenance and calibration on testing equipment.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
Reported problems and any concerns to management.
Kept inspection journals and daily summary logs as required.
Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.

Operator Assistant09/2013 to 03/2019
Company Name, City, State

Measure parts, using a comparator, vision system, goniometer, calipers, micrometers, pin gages, and feeler gages.
Training new employees and seasoned employees on how to do various tasks.
Internal audits.
Inputting data into SQC.
Safety audits.
Special teams.
Maintain accurate documents.
Written directions on job duties.
Inspected and packaged finished products to consistently meet quality specifications and inspection criteria.
Achieved maximum output of production with desired quality while maintaining clean and safe working area.
Recorded products and quantities produced, gauge readings and operating times to support reporting, data controls and operational decision support.
Advised lead operator of equipment malfunction, quality issues or other abnormal conditions to expedite repairs and avoid safety hazards.
Supported management decision-making by compiling operational and production data into daily logs.

Customer Service Associate04/2013 to 09/2013
Company Name, City, State

Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Answer customers' questions and provide information on procedures or policies.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders.
Check to ensure that appropriate changes were made to resolve customers' problems.
Refer unresolved customer grievances to designated departments for further investigation.

Customer Loyalty/ Team Leader06/2010 to 06/2012
Company Name, City, State

Ensured that staff completed company goals, coached and trained staff.
Motivate employees to complete tasks effectively.
Marketing, telephone calls with clients, to retain accounts, and close accounts.
Excellent customer service skills, able to resolve client issues and communicate with clients in stressful situations.
Computer applications, ICMS, Microsoft Office, Word, Excel, Outlook, and Kronos.
Provided contract information to customers.
Created PowerPoint presentation which was presented to Vice President of Wireless.
Participated in a group committee to create a back to basic manual.

Education

Bachelor of Science: : Human Resources Management, 03/2020

Liberty University - City, State

Member of Omega Mu Omega Honor Society
Member of Tau Sigma National Honor Society
Graduated in Top 20% of Class
Graduated cum laude
Dean's List every semester

Associate of Applied Science: : Business Management, 06/2009

Blue Ridge Community College - City, State

High School Diploma: : 2003

Riverheads High School - City, State

Certifications

As9100 Lead Auditor

Resume Overview

School Attended

Liberty University
Blue Ridge Community College
Riverheads High School

Job Titles Held:

Quality Control Specialist
Operator Assistant
Customer Service Associate
Customer Loyalty/ Team Leader

Degrees

Bachelor of Science : Human Resources Management , 03/2020
Associate of Applied Science : Business Management , 06/2009
High School Diploma : 2003

Quality Control Specialist Resume Example

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