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Quality Control Specialist Resume Example

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QUALITY CONTROL SPECIALIST
Summary

Orderly Quality Control Specialist with a keen eye for detail and a results-driven approach. Responsible and trustworthy with the ability to follow quality control standards and testing methodologies. Working computer knowledge, with proficiency in [Program Name] and [Program Name].

Detail-oriented Quality Coordinator committed to improving organizational outcomes by monitoring performance initiatives. Focused on planning, implementing and optimizing procedures. Specializing in [Type] operations and dedicated to maximizing quality.

Engaging Quality Control Analyst with excellent collaboration and troubleshooting skills. Highly effective in working with clients, peers and [Job title]s. Experienced in [Type] inspections and mentoring others.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Talented [Job Title] and team leader offering [Number] years of success in [Type] environments. Strategic thinker with [Area of expertise] proficiency. Offers proven ability to build effective teams and [Task] Committed to identifying and leveraging opportunities for growth. Certified in [Area of certification].

Skills
  • Relationship Development
  • Customer Service
  • Process Improvement
  • Methodical
Experience
NCSI Background Screening SolutionsOctober 2018 to CurrentQuality Control Specialist
Marietta, GA
  • Approved incoming materials by confirming specifications and approved finished products.
  • Investigated performance to maintain employee adherence to quality and safety policies.
  • Constructed tools for auditing teams to complete compliance assessments.
  • Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
  • Recommended improvements to systems and procedures for increased productivity.
  • Implemented internal auditing practices to create standards and statutory obligation compliance reports.
  • Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
  • Collaborated closely with [Job title]s to promote team-oriented approach in daily activities.
AvenicaJuly 2018 to September 2018Compliance Assistant
Kennesaw, MI
  • Evaluated physical and digital records to determine potential risk and check compliance with guidelines.
  • Performed consistently with all quality objectives, including planning, control and optimization strategies.
  • Offered subject matter expertise to stakeholders needing advise on compliance regulations and [Industry] best practices.
  • Created and managed training classes to educate new hires and existing employees about compliance concerns.
  • Kept [Type] products and [Type] services in line with security standards and compliance requirements.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Recognized by management for providing exceptional customer service.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Aurora CineplexJanuary 2015 to July 2018Team Lead/Coordinator
Roswell, GA
  • Trained new employees on [Type] and [Type] positions to support team efficiency.
  • Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Supervised team of [Number] employees working with [Type] equipment, maintaining safety and cultivating productive atmosphere.
  • Completed ongoing quality checks on [Type] products, closely following strict quality assurance guidelines.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Interviewed, hired and trained new quality customer service representatives.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Delegated daily tasks to team members to optimize team productivity.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Evaluated employee performance, identified areas of improvement and communicated plans to employees.
  • Met with stakeholders, contractor product teams and customers throughout entire system development life cycle resulting in [Result].
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Offered constructive criticism regarding quality assurance on collections team phone calls.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Integrated process improvements to increase overall workflow.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Created training manuals targeted at resolving simple and difficult customer issues.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
  • Developed open and professional relationships with team members, enabling more effective issue resolution.
Education and Training
Georgia College And State UniversityJune 2017Bachelor of Arts: Philosophy & Liberal StudiesMilledgeville, GA
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Resume Overview

Companies Worked For:

  • NCSI Background Screening Solutions
  • Avenica
  • Aurora Cineplex

School Attended

  • Georgia College And State University

Job Titles Held:

  • Quality Control Specialist
  • Compliance Assistant
  • Team Lead/Coordinator

Degrees

  • Bachelor of Arts : Philosophy & Liberal Studies

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