Quality Control Officer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Self-motivated professional with experience in leading crews to produce high-quality, high-impact projects. Background includes project conceptualization, manpower planning, customer liaison, personnel management, safety management, inventory control, trouble shooting and maintenance. Committed to producing superior projects and events that reflect highly on the organization with which I belong.
  • Good communication skills
  • Fast learner
  • Customer relations
  • Strong team player
  • Supervisory experience
  • Inventory control practices
  • Good multitasker
  • Highly dependable
  • Excellent attention to detail


Work History
01/2014 to 10/2014
Quality Control Officer Paragon Systems Charlotte, NC,
  • Scheduled and supervised all ongoing projects daily, which consisted of about 30 employees.
  • Conducted inspections of all projects and submitted daily reports.
  • Assessed all projects for bid as well as probable contracts.
  • Assisted and supported all teams needs daily.
  • Conducted bi-weekly safety briefings to ensure proper safety practices.
  • Maintained compliance with company standards to perform all maintenance activities.
  • Maintained positive relationships with all customers.
10/2012 to 11/2013
Site Superintendent Fairstead Philadelphia, PA,
  • Responsible for effectuating over $20 million in energy efficient retrofit projects.
  • Responsible for coordinating all activity on job sites and supervising all personnel to ensure projects are completed according to design.
  • Scheduled all work with customers and contractors to ensure projects remain on time and within budget.
  • Enforced safety and observed and remedied  any hazardous work conditions and work habits to promote a safe and injury-free workplace.
  • Liaised with customers daily to ensure customer satisfaction both during and post project completion.
  • Ensured proper installations through accurate reading of blueprints.
  • Directed all phases of retrofit projects, from design to completion.
  • Supervised the work of multiple team members, offering constructive feedback on their work performance.
  • Monitored timelines and flagged potential issues to be addressed.
04/2005 to 10/2012
Production Supervisor Sfk Inc Flowery Branch, GA,
  • Responsible for the Production division of the company. 
  • Coordinated all staff scheduling on my division and prepared bi-weekly payroll documentation.
  • Directed the efforts of crews to produce multi-faceted events in divers venues such as musical concerts, television show tapings, commercial shoots, air shows, pageants, philanthropic galas and conferences. Logistics for venues included staging, complete sound, lighting, video systems and stage equipment.
  • Directed crews for numerous installations, which included audio, video, and lighting.
  • Liaised with customers to determine production requirements on project design.
  • Responsible for determining manpower and resources necessary to develop and complete all projects by the established completion dates and in the most efficient manner.
  • Accountable for overall inventory and maintenance of over one million dollars in audio, video, lighting and staging equipment, as well as company vehicles and generators.
  • Addressed all personnel issues promptly and professionally.
  • Routinely assessed  production quality to improve standards and increase profits.
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals.
04/2003 to 03/2005
Owner and Operator Pacific Sources Group, Inc. City, STATE,
  • Researched public perception of product and services and used information gathered to guide strategy development.
  •  Developed and implemented business layout.
  • Sourced all equipment necessary for business start-up.
  • Developed sales brochures and other sales paraphernalia.
  • ​Managed business finances, including paying vendors and suppliers for products services rendered.
  • Managed Daily operations and customer sales.
  • Hired and managed sales and operations staff to include monthly schedules and bi-weekly payroll.
  • Maintained and serviced all business equipment necessary to ensure quality control.
Expected in Current
A & P Certification: Airframe & Powerplant Maintenance
Aviation Institute of MAintenance - Las Vegas, NV
  • Student government representative
Expected in 1995-1999
N/A: Criminal Justice
University of Guam - Mangilao, GU
Expected in 1993
High School Diploma:
Guam Community College - Mangilao, GU


  • Crew Management
    Interviewed, hired, trained and evaluated employees.
  • Blueprint Reading
    Read blueprints, work orders, and production schedules to accurately determine job instructions and specifications.
  • Quality Control
    Adhered to quality control procedures and documented quality checks.
  • Reporting
    Responsible for daily reporting on project goals, including progress or issues that may affect completion dates and any quality concerns.
  • Customer Satisfaction
    Achieved high customer satisfaction for professionalism and quality of project completions.

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Resume Strength

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Resume Overview

School Attended
  • Aviation Institute of MAintenance
  • University of Guam
  • Guam Community College
Job Titles Held:
  • Quality Control Officer
  • Site Superintendent
  • Production Supervisor
  • Owner and Operator
  • A & P Certification
  • N/A
  • High School Diploma

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