quality control manager resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Quality Management professional with successful career delivering efficiency and standardization, and maintaining all ISO and QS 9000 and Six Sigma Quality Systems. Drives smooth operation of production and manufacturing lines, coordinate efforts of employees and facilitate communication between management and production departments. Apply creativity in improving manufacturing process to achieve higher productivity and quality of finished goods. Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporate compliance, risk management and corrective action programs.

  • Collaborated with team of 4 in the development of Key performance indicator dashboard.
  • Supervised team of 10 staff members.
  • Decrease Overall Waste by $100,000 annually.
  • Performance evaluation
  • Quality processes
  • Operational improvements
  • Compliance Understanding
  • Employee training
  • Statistical analysis skills
  • Market research experience
  • Problem-solving abilities
  • Knowledge of quality systems
  • Staff training and development
  • Quality control tests
  • Operational budget forecasting
  • Employee supervision
  • Policy reinforcement
  • Familiarity with quality standards
  • Material flow analysis
  • Performance improvement
  • Computer proficiency
  • Customer Service
  • Project Management
  • MS Office
  • Written Communication
  • Injury prevention techniques
  • Organization and Time management
  • Leadership
  • Adaptability
  • Data management
  • Detail-oriented
  • Data Trending Knowledge
  • Statistical Process Control
  • Benchmarking
  • Ability to analyze data
  • Safety processes and procedures
  • Production understanding
  • Schematics understanding
  • Budgeting
  • Performance metrics evaluation
  • Data analysis
  • Accuracy and efficiency
  • Statistical methodology
  • Workflow Analysis
  • Testing and grading
  • Recordkeeping
  • Planning and Coordination
  • Responsible
  • Basic math
  • Analytical skills
  • Cross
  • Reporting skills
  • Good listening skills
  • Self-motivated professional
  • Flexible & Adaptable
Work History
Quality Control Manager, 04/2019 - Current
Pepsico Erie, PA,
  • Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Collected and analyzed Vinyl, Glass material samples to evaluate quality, providing feedback and interpretation to production management or staff.
  • Verified parts and materials through audit inspections and independent checks.
  • Maximized quality and reduced costs 10% by maintaining QC objectives.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Devised specifications for processes.
  • Improved quality processes for increased efficiency and effectiveness.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Rejected defective products and approved correct products.
  • Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
  • Used key performance indicators (KPI's) to produce reports regarding daily production quality, nonconformance of products or processes and quality trends.
  • Evaluated quality problems and performed Manufacturing change notification to identify and resolve issues.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Orchestrated and led team in executing gauge repeatability and reproducibility studies cataloging all major equipment devices on floor.
  • Minimized costs and maximized returns resulting in $100,000 savings.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Warranty Service Manager, 04/2019 - Current
Terex Corporation Fairburn, GA,
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Organized ongoing maintenance schedules to boost system performance.
  • Managed efficient teams of up to 100 employees.
  • Developed and implemented employee incentive programs to promote top performance.
  • Rolled out improved training programs for maintenance employees.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Contributed to development, implementation and execution of maintenance programs.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Converting Planner, 06/2017 - 11/2019
Permalite City, STATE,
  • Prioritized schedules to meet project goals and overall customer satisfaction.
  • Supported development of automated system for distribution of sales orders and associated data.
  • Consistently met production goals and formed action plans to constantly raise bar to higher standards.
  • Prioritized production areas by analyzing most cost-effective methods.
  • Tracked progress of goods during manufacturing.
  • Processed manufacturing orders from sales representatives through system.
  • Flagged potential issues by monitoring timelines.
  • Developed scheduling for certain tasks so that goods will be available when needed.
  • Tracked progress of manufacturing orders .
  • Troubleshot problems that occur during production, including machinery malfunctions and staff shortages.
  • Resolved accuracy issues by implementing software to pinpoint areas of weakness and address concerns.
  • Handled basic recordkeeping tasks, including maintaining accurate records and handling purchase orders.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Created timetables and production commitments using data from sales forecasts.
  • Gauged production progress to inform leaders of performance concerns.
  • Requisitioned materials to restock inventory and obtain goods for Canvas production.
Machine Operator, 04/2017 - 11/2019
Permalite City, STATE,
  • Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times.
  • Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
  • Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for canvas operations.
  • Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
  • Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
  • Maximized productivity by keeping detailed production records and identifying hold-ups.
  • Maintained machines within work area, complying with company and OSHA safety rules and regulations.
High School Diploma: , Expected in 04/2014
Paramount High School - Paramount, CA
Status -
English :
Full Professional:
Negotiated :
Spanish :
Professional Working:
Negotiated :

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Resume Overview

School Attended

  • Paramount High School

Job Titles Held:

  • Quality Control Manager
  • Warranty Service Manager
  • Converting Planner
  • Machine Operator


  • High School Diploma

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