quality control manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Qualified Quality Manager with fifteen years of supervision and management experience regulating output quality in a manufacturing environment. Gathered and analyzed data on production systems, elucidating relationships between approaches to processing and sufficiency and consistency of manufactured components and finished products. Devised and implemented solutions to increase value of production processes. Insightful expert comprehending and optimizing production life cycles.

  • Quality processes
  • Product inspections
  • APQP
  • Root Cause Analysis
  • PPAP
  • Knowledge of auditing systems
  • Data collection
  • Mastery of quality processes
  • Team support and oversight
  • Coaching and mentoring
  • Operation monitoring
  • Employee training
  • Quality control
  • Quality assurance experience
Quality Control Manager, 08/2004 to Current
HoneywellLincolnshire, IL,
  • Coached team of staff members in Quality Control to boost department efficiency.
  • Observed customer specifications by monitoring quality control of finished products.
  • Drafted and developed rework procedures to optimize processes and workflow.
  • PPAP Approval
  • Root Cause Anaylsis
  • Managed team of technicians and inspectors to ensure adherence to product requirements.
  • Directed production, performance and quality objectives for small package unit, spanning employee training and supervision, improvement initiatives, safety compliance, equipment maintenance and availability, scheduling and departmental goal attainment.
  • Handled all scheduling procedures for department and directed team members in setting and achieving goals.
  • Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency.
  • Spearheaded creation and implementation of work instructions and procedures, which led to producing conforming product.
  • Oversaw team members responsible for inspecting all completed products.
  • Spearheaded studies on gauge repeatability and reproducibility for all major devices.
  • Created and wrote manuals on production processes for new production lines, adapting standard operating procedures to consistently achieve order specifications.
  • Gathered data on dimensions and performance characteristics of production items through testing procedures, performing statistical analysis on test results.
  • Compared properties and dimensions of completed production items to project specifications, verifying fulfillment of expectations and sufficiency for sale.
  • Devised quality control processes.
  • Reviewed specifications for products,
  • Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
  • Collaborated with customers to develop quality control criteria for products based on customer needs and intended product applications.
  • Oversaw study of problems in production lines and creation of new products or procedures to alleviate impediments to optimal production or profits.
  • Monitored execution of testing activities, directing supervisors, inspectors and floor workers according to testing specifications to gather accurate, useful data.
CNC Machine Operator, 01/1997 to 11/2003
Universal Forest Products, Inc.Belchertown, MA,
  • Kept parts within close tolerances of design standards to maintain optimal quality.
  • Worked from layout and work order, created programs and set up machines to produce required parts.
  • Monitored and adjusted processes or equipment to improve quality and productivity.
  • Set-up and operated lathes, mills and grinders to cut raw materials.
  • Changed out aging tools, fixtures and offsets.
  • Provided IT and software trouble-shooting support to rest of the organization.
  • Provided expert coaching and training for new team members.
Technician, 03/1994 to 10/1995
Custom Computer Specialists, Inc.Lincoln, RI,
  • Worked from complex and detailed manufacturing documentation and verbal instructions.
  • Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
  • Installed parts along production line in constant operation.
  • Set up and operated production equipment in accordance with good manufacturing practices and SOPs.
Machine Operator, 02/1992 to 02/1994
Mks Instruments IncBeaverton, OR,
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Selected proper cutting tools, calculating parameters to manufacture components and parts.
  • Removed and replaced worn machine accessories to keep products within desired tolerances.
  • Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Built and packaged products to comply with multiple work orders and deadlines.
Education and Training
GED: , Expected in 06/1987 to Flint Central High School - Flint Michigan,
: IATF 16949:2016/ISO 9001:2015, Expected in to Omnex - ,
  • Completed coursework in Omnex Engineering & Management Inc. For training of Internal QMS Auditors for the Automotive Industry (IATF 16949:2016/ISO 9001:2015) Including Customer Specific Requirements and Core Tools.
  • Plexus Corporation ISO/TS 16949:2002 Training System
  • Completed coursework in Application Engineering Program for Machining Principles and Cutting Tool Technology.
  • Completed coursework in St. Clair County Community College, Community & Business Services for SPC Basics.
: SPC Basics, Expected in to St Clair County Community College - Port Huron, MI
: Customer Application Engineering Program, Expected in to University Of Detroit Mercy - Detroit, MI
: Calypso Advanced Training, Expected in to Carl Zeiss IMT Corporation - ,

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Resume Overview

School Attended

  • Flint Central High School
  • Omnex
  • St Clair County Community College
  • University Of Detroit Mercy
  • Carl Zeiss IMT Corporation

Job Titles Held:

  • Quality Control Manager
  • CNC Machine Operator
  • Technician
  • Machine Operator


  • GED
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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