Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Business-oriented Quality Control Manager trained to handle issues and remain level-headed at all times. Offering over 30 years of expertise overseeing logistics for organizations in the food processing industry. An enthusiastic personality with skills in logistics and custom clearance.

Organized Quality Assurance Manager with 10 years of managerial experience in Food Processing company. Dedicated to detail-oriented production inspections and collaborating with various departments. Proficient in daily product sampling and performing accurate audits.

Customer-focused Quality Assurance Manager with 10 years of experience in Food Processing industry. Successful at internal audits and correctly forecasting product markets for accurate supplying. Skilled at working with customers and clients to ensure fantastic service.

Manager with demonstrated command of Food Industry. Custom Clearance and Logistics expert with developed aptitude for office routine work. Multilingual and fluent in Japanese and English, offering solid comprehension of cultural diversity.

  • Employee training
  • Budget preparation
  • Quality processes
  • Operation monitoring
  • Knowledgeable in custom clearance in Japan
  • Team support and oversight
  • Quality control
  • Data collection
04/2017 to Current
Quality Control Manager Lane Construction Corporation Chesapeake (Virginia), VA,
  • As the Director / Quality Control Manager, responsible for the day to day operations of Yonekyu’s USA pork processing facilities and the overseeing of all of the quality control division's activities at the U.S. facility.
  • Responsible for developing the inspection manuals and processing guidelines and makes sure that all staff is properly trained.
  • Assure that all items exported to Japan comply with Japanese product requirements as well as the parent company’s standards.
  • Act as the liaison between the Japanese importers and customers concerning meat quality and specifications.
  • Communicate closely with the Japanese parent organization to develop sales and marketing samples and to create new product lines or markets.
  • Responsible for conducting feasibility studies to fully analyze plant capabilities, plant expansion in the United States and Japan, and based on this analysis will simulate the processes in the plants and exchange ideas with the staff in Japan.
  • Monitor and respond to market changes and regulatory requirements.
  • A functional manager who is responsible for the function of quality control of the product line and also for expansion of the quality control processes.
05/2014 to 04/2017
Manager The Paradies Shops Jacksonville, FL,

・Supervised a team of 18 Quality Control Associates
・Developing and implementing quality control programs at all of Yonekyu’s 10 processing facilities worldwide, including its U.S. plants.
・Development and shared technical guidelines and procedural manuals to improve quality control throughout the company.
・Running monthly Quality Control meeting to share problems and to determine how these problems might be avoided in the future.
・Trained new Quality Control staff members and monitor and contGroup'se Group’s budgets.
・Exercised managerial discretion on the Division's monthly operations. Evaluated and reviewed job performance for Production Division

05/2010 to 05/2014
Quality Control Manager Lane Construction Corporation Henderson, NV,
  • Observed customer specifications by monitoring the quality control of finished products.
  • Coached team of 4 staff members in Quality Control Dept to boost department efficiency.
  • Directed production, performance and quality objectives for small package unit, spanning employee training and supervision, improvement initiatives, safety compliance, equipment maintenance and availability, scheduling and departmental goal attainment.
  • Appraised customers' requirements and worked to maintain high satisfaction.
  • Kept records of quality reports and statistical reviews.
  • Fielded customer complaints and rectified service issues.
  • Monitored product trends and suggested changes.
  • Troubleshot product issues and fixed problems.
  • Established product specifications and quality assurance practices.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
03/2008 to 04/2010
General Manager Oakwood Worldwide Portland, OR,
Yonekyu’sYonekyu’sYonekyupromotion of frozen pork products to major grocery stores
Education and Training
Expected in 03/1990
Bachelor of Arts: Humanities And Social Science
Shizuoka University - Shizuoka, Japan,

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