Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Proficient knowledge of complex operating systems with the ability to navigate, input and process tests, technology and software including SQL, Share Point, Access, Excel formulas, crystal report, Microsoft Office Suite Strong verbal, written and oral communication
*Basic knowledge of configuration management, data management and change management, wet chemistry analysis, and general gas/liquid chromatography General knowledge of product lifecycle, production and engineering, accurate weighing, pipetting, and filtering
*Significant knowledge in growth and propagation of cells in culture; experience in techniques: cloning, gels, and PCR
*Skilled in ELSD, HPLC, Manual and Automated Gas Chromatography (GC), and titration,
Perform analysis on raw materials, intermediates and finished products Approve raw materials and finished products for shipment and packaging according to good manufacturing practices Perform required testing of incoming products and electronically filing results into LIMS and SAP Daily reviewing of batch records Investigate non-compliant products and area of responsibility for corrective action methods Prepare chemical reagents to ensure uninterrupted operation Perform internal audits and assist quality manager with preparation for all external audits.
QC Laboratory Technician, 07/2015 - 01/2015 – , ,
Replenished chemical reagents for uninterrupted operations and quality Maintained laboratory equipment cleaning and calibrations Maintained microbiology results database Properly disposed of expired samples and raw materials Participated in various safety programs to improve HSE Performed gram staining for bacteria differentiation Located specific products for storage tank, drum, tote and retain testing Plated products for bacteria or yeasts/mold growth count Performed aseptic techniques through gas heat and chemical treatments Returned product sample containers into appropriate storage location Trained personnel on proper microbiology analytical methods.
Developed Standard Operating Procedure (SOP) and conduct practiced experimentation and analysis following GLP, cGMP, FDA, and HIPAA guidelines Kept staff informed on specific QA/QC requirements and perform GCP audits Performed extensive data analysis and troubleshooting of sequencing projects including difficult sequences with high GC content and secondary structures Responsible for consistent operation and timely completion of DNA sequencing projects Successfully managed and trained all new employees on DNA sequencing analysis Performed high-throughput sample processing and Sanger Sequencing Maintained query and analyzed private databases using SQL Ensured compliance through internal auditing and training programs.
Clinical Support Specialist, 05/2015 - 01/2015 Accentcare – , ,
Processed report authorizations for Illinois providers of Community Support Teams to aide in Operations audits and Business Management Management of documentation/data including tracking, recording and retention of information to aide in proper assessment and treatment Prepared Quarterly Reviews of residential care for children within the Individual Care Grant program Assisted Illinois care providers in the provisioning and processing of consumer and residential claims Reported clinical results through interactive voice response systems Implemented solutions for Illinois providers that resolve processing issues for service authorization request Maintained absolute and efficient customer satisfaction and meet all contractual obligations through use of industry best practices and IMHC efficiency processes Communicated with clients by explaining and interpreting results reports.
Education
Master of Science: Biotechnology, Expected in - University of Maryland - , GPA: Biotechnology
Baccalaureate of Science: Biology, Expected in - Alabama Agricultural and Mechanical University - , GPA: Biology
Skills
aseptic techniques, Basic, Business Management, change management, chemistry, oral communication, interpersonal skills, configuration management, content, crystal report, clients, customer satisfaction, data analysis, data management, databases, database, DNA, documentation, experimentation, external audits, filing, GC, GCP, GLP, HPLC, internal audits, internal auditing, interactive voice response, laboratory equipment, leadership skills, LIMS, materials, Access, Excel, Microsoft Office Suite, Share Point, operating systems, packaging, PCR, personnel, problem solving skills, processes, quality, QA, recording, safety, SAP, SOP, SQL, training programs, troubleshooting, weighing, written
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