LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
11/2019 to Current Quality Auditor The Shyft Group, Inc. | Carson, CA,
  • Communicated effectively with staff, including members of operations, quality and compounding departments.
  • Completed clerical tasks such as printing batch records and paperwork for running production lines, creating alerts for finished goods out of spec.
  • Increased customer satisfaction by tracking incoming component failure.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Assisted Cleaning and Sanitation department with the implementation of quality inspections of cleaned parts.
  • Inspected and packaged products meticulously according to manufacturing specifications.
  • Recorded defects and coordinated issue resolution with development team and functional leads.
  • Monitored production operations for compliance with specifications and promptly reported defects.
  • Identified and helped resolve production problems, increasing output while reducing errors.
  • Documented findings and produced reports to aide management in assessing and correcting quality concerns.
  • Discarded and rejected products, materials and equipment not conforming with specifications.
  • Identified and helped resolve non-conforming product issues.
  • Performed frequent visual inspections to root out tolerance and compliance issues.
  • Worked with specific production team members to rectify production issues and maintain high-quality final products.
01/2019 to 11/2019 Operator Inline Plastics | Mcdonough, GA,
  • Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
  • Packaged finished products and prepared packages for accurate shipping.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Enthusiastically took on additional shifts during peak work periods to keep projects on schedule.
01/2017 to 01/2018 Substitute Paraprofessional Joliet Public Schools District 86 | Joliet, IL,
  • Kept learning environments focused, inclusive and supportive at all times.
  • Worked with individual students to provide personalized educational, behavioral and emotional support.
  • Met with team of professionals from different disciplines to implement comprehensive action plan.
  • Maintained student safety in classroom and outside environments.
  • Provided support during classes, group lessons and classroom activities.
  • Set up visual aids, equipment and classroom displays to support mentor teacher's lesson delivery.
  • Assessed student social, emotional and academic needs to plan goals appropriately.
  • Documented student behaviors, interventions and results to assist lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Monitored students on field trips by overseeing various tasks, including roll call, monitoring students and holding hands with preschoolers to keep youth safe in public settings.
09/2014 to 04/2017 Sales Associate Stanton Optical | Escondido, CA,
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Educated customers on promotions to enhance sales.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Folded and arranged clothing merchandise in attractive displays to drive sales.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Attended company trainings and seminars on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Education
Expected in 08/2019 Bachelor of Science | Business Administration Metropolitan State University, Saint Paul, MN GPA:

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Resume Overview

School Attended

  • Metropolitan State University

Job Titles Held:

  • Quality Auditor
  • Operator
  • Substitute Paraprofessional
  • Sales Associate

Degrees

  • Bachelor of Science

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