quality assurance inspector resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Quality Assurance Inspector with 14 plus years of inspection experience and 4 years experience as a mechanic for the Boeing Company. Fantastic eye for detail with high-standards of final products. Committed to detailed recordkeeping, coworker collaboration and driven to improve product quality in manufacturing environments. Motivated professional offering value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Offering solid comprehension of cultural diversity.

  • Non-conformance reporting
  • wing manufacturing expert
  • Microsoft word, Excel, use
  • Production experience
  • Inspection procedures
  • Reporting and analysis
  • Training and mentorship
  • Inspection documentation
  • Quality control
  • People skills
  • Reporting and documentation
  • Safety procedures
  • Schematic understanding
05/1997 to Current Quality Assurance Inspector City Of Mesa | Mesa, AZ,
  • Inspected wings of 737 program during and after manufacturing.
  • Reported repeat issues to supervisors and diagnosed source.
  • Researched specifications for wings to ensure final quality.
  • Followed detailed inspection schedules.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Trained newly hired employees by explaining company procedures, job duties and performance expectations.
  • Adhered to safety protocols to minimize equipment damage and avoid injuries.
  • Used specialized tools to take precise measurements of various aspects of wing building.
  • Documented nonconformities immediately and recommended techniques for prompt resolution.
  • Advised on best practices for defect prevention and continuous improvement.
  • Reviewed drawings and specifications to determine appropriate level of inspection required.
  • Consulted with engineers to resolve quality, production and efficiency problems.
  • Used tools and gauges to conduct physical and visual inspections.
  • Inspected repairs and modifications made to the wing.
  • Maintained strong knowledge of wing building by participating in workshops and attending regular trainings.
  • Completed and signed off on repair documentation.
  • Escalated continuous nonconformity issues to quality manager for remediation assistance.
10/1987 to 03/1996 Area Field Manager/ Company President City Of Visalia, Ca | Visalia, CA,

As an Area Field Manager the responsibities included managing client relations by acting as liaison between client, team and vendors. Involved in soliciting dealers then providing training, tools and equipment to insure their success.

As a company president for the State of Hawaii

  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Built relationships with strategic partners leading to business development opportunities.
  • Established new workflow and employee training processes to improve operational efficiency.
  • Hired, trained and mentored 23 staff members to maximize productivity.
  • Fostered collaboration and development of new practices by 38 business leaders.
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging truck rental trends.
  • Exceeded annual revenue targets by over 1200% by effectively overseeing daily operations and strategic initiatiative implementation.
05/1983 to 08/1987 City Manager Paradies Lagardère Travel Retail | Fletcher, NC,
  • Maintained full compliance with city ordinances and state and federal governments applicable to city operations.
  • Coordinated work of 36 team members.
  • Performed calculations to determine costs, community use, and other aspects of potential strategies.
  • Followed codes and legal guidelines to comply with regulatory agencies and legal considerations.
  • Analyzed available data and applied to evaluation of potential development projects.
  • Trained, managed and motivated employees to promote professional skill development.
  • Motivated employees to share ideas and feedback.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Provided leadership to 36 employees through coaching, feedback and performance management.
  • Formed and sustained strategic relationships with clients.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
08/1980 to 03/1983 Manager Paradies Lagardère Travel Retail | Los Angeles, CA,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Recruited and hired qualified candidates to fill open positions.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Interviewed, hired and trained new employees.
  • Supervised 26 staff members performing daily activities.
  • Conducted regular evaluations and addressed performance concerns directly with employees.
  • Investigated misconduct, mediated problems and determined appropriate discipline for staff.
  • Employed active listening abilities, interpersonal skills and policy knowledge to remedy employee conflicts.
06/1973 to 03/1980 Manager Avis Rent A Car | City, STATE,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Coordinated work of 23 employees by offering clear direction and motivational leadership.
  • Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
  • Reviewed employee performance and delivered constructive feedback to improve performance.
Education and Training
Expected in 09/2020 Bachelor of Arts | Business Management City University of Seattle, Seattle, WA GPA:

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Resume Overview

School Attended

  • City University of Seattle

Job Titles Held:

  • Quality Assurance Inspector
  • Area Field Manager/ Company President
  • City Manager
  • Manager
  • Manager


  • Bachelor of Arts

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