Results-oriented banking professional experienced in handling customer needs. Skilled at maximizing client satisfaction and bank profits by utilizing persuasive communication skills, in-depth product knowledge and hands-on customer service abilities. Dedicated banking professional well-versed in developing long-lasting and productive relationships with small business customers. Skilled at reviewing accounts and business packages with a practiced eye in order to propose improvements and resolve issues. Excellent communicator and multitasker with strong planning and conflict-resolution skills. Hardworking executive leader in the banking industry proficient in acquiring customers and increasing revenue. 9+ years of progressive experience. Strategic planner and keen problem solver.
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- Performed follow-up evaluations to determine efficacy of previously implemented corrective measures, recommending subsequent actions based on findings.
- Developed and maintained [Company]'s Policy and Procedure (P&P) system, integrating regulatory compliance tools to maintain conformity with [Area of Certification] guidelines.
- Fielded customer complaints and rectified service issues.
- Allocated complaints to governing departments for investigation and tracked resolution times.
- Tested products to check each for defects and flaws to identify and correct quality issues.
- Prepared daily cash position and deposit position reports
- Prepared branch financial reports
- Prepared and reviewed annual budget
- Verified and controlled daily expenses
- Maintained petty cash accounts and all types of expenses
- Reviewed operating budget periodically to analyze trends affecting budget needs.
- Checked and verified salary of government employees.
- Spearheaded presentations with finance leaders, providing statistical data utilized in making financial decisions.
- Managed relationships with tax authorities, bankers and auditors.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Prepared reconciliation statement of foreign banks
- Prepared reconciliation of Western Union
- Prepared daily cash position and deposit position reports
- Prepared weekly M1 Report
- Prepared monthly Liquidity Ratio Report
- Prepared breakups of deposits
- Prepared branch financial reports
- Prepared and reviewed annual budget
- Verified and controlled daily expenses
- Maintained petty cash accounts and all types of expenses.
- Coordinated preparation of external audit materials and external financial reporting.
- Researched, documented and solved various accounting issues with minimal supervision and compliant actions.
- Collaborated with accounting department, overseeing compliance of all [Type] procedures.
- Analyzed actual financial results to budget, preparing variance reporting to functional groups.
- Developed or analyzed information to assess current or future financial status of firms.
- Performed daily financial duties for accounting, treasury, cost accounting and accounts payable.
- Prepared and reviewed annual budget
- Prepared daily cash position and deposit position reports
- Prepared branch financial reports
- Verified and controlled daily expenses
- Maintained petty cash accounts and all types of expenses
- Checked and verified salary of NKB and government employees
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Reorganized finance and accounting departments to improve efficiency and cut excess spending.
- Communicated with stockholders or other investors to provide information or raise capital.
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Resume Overview
School Attended
- Jahan University
- Learning Fusion Institute
Job Titles Held:
- Quality Assurance Coordinator
- Deputy MIS and Budget Manager
- Financial Controller and Reporting Manager
- Budget and Finance Officer
Degrees
- Bachelor of Business Administration
- Diploma
- Diploma
- Diploma
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